Company · 295 open roles
Careers at Zendesk
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295 positions at Zendesk
Director, Sales Strategy
Zendesk·Remote, New York, United States of America
Job Description Zendesk helps companies build better relationships with their customers. We do this by focusing not only on our excellent products but also on building our outstanding teams. We are seeking a Director, Sales Strategy to lead our global efforts in transforming how…
Platform Architect
Zendesk·Texas or Mexico City or São Paulo or North Carolina or Quebec or Ontario
Platform Architect at Zendesk. Location: Texas or Mexico City or São Paulo or North Carolina or Quebec or Ontario. Role: supporting pre-sales, designing solutions, building PoCs Requirements: 5+ years contact center administration/design experience, 2–3 years with Amazon Connect/…
Senior SMB Account Executive - SEA
Zendesk·Singapore
Senior SMB Account Executive - SEA at Zendesk. Location: Singapore. Role: driving revenue, acquiring customers, managing relationships Requirements: BA/BS or equivalent, 3+ years B2B sales (SaaS preferred), proven quota attainment, strong presentation/negotiation, Salesforce expe…
Revenue Operations Analyst
Zendesk·Madison, Wisconsin, United States
Revenue Operations Analyst at Zendesk. Location: Madison, Wisconsin, United States. Role: ensuring billing, advising sales, streamlining processes Requirements: Bachelor's in Business/Finance, 2+ years supporting sales/cross-functional teams, experience with SaaS billing, T&M/mil…
Forward Deployed Engineer
Zendesk·California or Illinois or New York or Texas
Forward Deployed Engineer at Zendesk. Location: California or Illinois or New York or Texas. Role: driving outcomes, building integrations, troubleshooting escalations Requirements: 5+ years writing production-grade code; proficiency in Python and JavaScript/TypeScript; experienc…
Senior SMB Account Executive - SEA
Zendesk·Singapore, Singapore
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pu…
Forward Deployed Engineer
Zendesk·Remote, California, United States of America
Job Description Forward Deployed Engineer (FDE) – AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid—part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our…
Director, Sales Operations (Planning)
Zendesk·Texas, United States
Director, Sales Operations (Planning) at Zendesk. Location: Texas, United States. Role: planning territory, setting quotas, driving alignment Requirements: 8+ years in Sales/GTM/Revenue Operations with deep territory modeling and quota setting expertise; strong analytics, financi…
Senior Principal Product Manager
Zendesk·Melbourne or Australia
Senior Principal Product Manager at Zendesk. Location: Melbourne or Australia. Role: owning roadmap, driving adoption, leading development Requirements: 10+ years product management experience, technical background, deep AI/ML and platform knowledge, experience with developer pla…
Senior Sales Engineer
Zendesk·Georgia or Washington, D.C. or New York
Senior Sales Engineer at Zendesk. Location: Georgia or Washington, D.C. or New York. Role: leading discovery, architecting solutions, driving strategy Requirements: 5+ years presales/solutions consulting in SaaS or enterprise software; strong web/scripting and SaaS architecture k…
Senior Software Engineer
Zendesk·Melbourne, Victoria, Australia
Senior Software Engineer at Zendesk. Location: Melbourne, Victoria, Australia. Role: designing services, building features, mentoring engineers Requirements: 5+ years full-stack engineering experience; proficiency in Go, JavaScript/TypeScript and React; experience designing/consu…
Senior Principal Product Manager
Zendesk·Melbourne, Australia
Job Description Senior Principal Product Manager, AI Platform, Australia (Melbourne) This role is based in Melbourne and requires you to work from office at least 2 days a week. Job Description Zendesk is seeking an experienced Principal Product Manager to lead product for ou…
Director, Sales Operations (Planning)
Zendesk·Remote, Texas, United States of America
Job Description About the Role: We are seeking a Director of Sales Operations, Planning to lead two critical pillars of our go-to-market organization: Territory Planning Operations and Quota Strategy & Operations. This individual will be instrumental in operationalizing GTM stra…
Managed Shared Services Consultant
Zendesk·Pune, India
Job Description Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function as an extension of their teams, co…
Staff Software Engineer - (Identity & Data Engineering Focus)
Zendesk·5 Locations
Job Description Position Summary: We are looking for a skilled Staff Cloud Developer with strong backend and frontend expertise to build scalable, secure cloud applications focused on AWS. This role emphasizes data engineering, API integrations, and identity workflows using AWS …
Staff Software Engineer - Edge
Zendesk·4 Locations
Job Description Zendesk is looking for an experienced Staff Engineer to join our Edge Engineering team in Europe. Zendesk handles billions of user interactions every day, and the Edge team is on the critical path for every one of them. Our services route traffic across Zendesk’s…
Senior Product Designer
Zendesk·21 Locations
Job Description At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to bu…
Senior Digital Sales Representative
Zendesk·Manila or Taguig
Senior Digital Sales Representative at Zendesk. Location: Manila or Taguig. Role: responding inbound, resolving inquiries, conducting demos Requirements: 2+ years professional inside sales or account management experience; excellent English communication; high digital literacy; a…
Staff Software Engineer - Edge
Zendesk·Europe or Dublin or Krakow or Ireland or Poland
Staff Software Engineer - Edge at Zendesk. Location: Europe or Dublin or Krakow or Ireland or Poland. Role: managing proxies, managing CDN, shipping code Requirements: 5+ years in DevOps/production engineering on high-traffic distributed systems; expertise with edge technologies …
Senior Digital Sales Representative
Zendesk·Manila, Philippines
Job Description Why This Role? Why Now? Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love, and we are moving rapidly to make our AI-first vision real . As a Senior…
Senior Product Marketing Manager, AI Platform
Zendesk·San Francisco, California, United States of America
Job Description Role: Senior Product Marketing Manager, AI Platform Function: Drive Zendesk’s product marketing efforts to ensure successful launch, adoption, and impact of AI platform capabilities for building and customizing AI agents and agentic workflows on Zendesk. This r…
Senior Product Designer
Zendesk·Melbourne, Australia
Job Description Senior Product Designer, Platform Hiring manager: Abi Iyer Location: Melbourne, Australia At Zendesk, we create software that powers exceptional customer service. Our easy-to-use and AI-powered tools enable support teams to resolve issues quickly and efficient…
Senior Enterprise Account Executive – Indonesia Market
Zendesk·Singapore or Jakarta or Indonesia
Senior Enterprise Account Executive – Indonesia Market at Zendesk. Location: Singapore or Jakarta or Indonesia. Role: driving revenue, building pipeline, managing deals Requirements: 12+ years quota-carrying B2B Enterprise SaaS sales, BA/BS or equivalent, fluency in English and B…
Senior Product Marketing Manager
Zendesk·San Francisco, California, United States
Senior Product Marketing Manager at Zendesk. Location: San Francisco, California, United States. Role: developing messaging, creating collateral, enabling sales Requirements: Experience in product marketing including messaging, technical marketing, GTM and sales enablement, marke…