About this role
Platform Architect at Zendesk. Location: Texas or Mexico City or São Paulo or North Carolina or Quebec or Ontario. Role: supporting pre-sales, designing solutions, building PoCs Requirements: 5+ years contact center administration/design experience, 2–3 years with Amazon Connect/CRM, hands-on AWS experience (Lambda, Lex, IAM, DynamoDB, S3, API Gateway), Python/NodeJS exposure, strong pre-sales and communication skills. Category: Information Technology Seniority: Senior Level Tools: Zendesk, Amazon Connect, AWS, AWS Lambda, Amazon Lex, IAM, DynamoDB, S3, API Gateway, Python, NodeJS Certifications: zendesk support/admin, aws solutions architect (associate) Commitment: Full Time Workplace: Remote Languages: English