Privacy Policy

1. Introduction

ResuMinder Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform and services.

Our Two-Sided Marketplace

ResuMinder operates as a two-sided marketplace connecting job seekers with employers:

• For Job Seekers: Tools to manage CVs, track applications, and apply to jobs efficiently
• For Businesses: Access to our candidate database (CV Central) with AI-powered matching to job listings

We do not sell your personal information to third-party data brokers or advertisers outside of our recruitment platform.

2. Information We Collect

2.1 Personal Information

When you register for ResuMinder, we collect:

• Name and contact details (email address, phone number)
• Company name and business information
• Account credentials (encrypted passwords)
• Payment information (processed securely through third-party payment providers)

2.2 Candidate Data

Through your use of our platform, we process:

• CV/Resume content, attachments, and parsed structured data
• Skills, qualifications, work experience, and education history
• Job application details and history
• Interview schedules and feedback
• AI-generated match scores and compatibility rankings
• Job preferences and search criteria

2.3 Usage Data

We automatically collect:

• Browser type and version
• IP address and location data
• Pages visited and features used
• Time spent on the platform
• Device information

3. How We Use Your Information

We use the collected information to:

• Provide our services: AI-powered CV matching, job application tracking, candidate management
• Operate our candidate database: Make your uploaded CV accessible to business subscribers, parse resumes, and match them against job listings
• Connect job seekers with employers: Enable our two-sided marketplace by automatically sharing candidate information with recruiting businesses
• Process payments: Handle subscriptions and billing
• Improve our platform: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send service updates, support responses, and marketing communications (with consent)
• Ensure security: Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations: Meet regulatory and legal requirements

4. AI and Data Processing

Our AI technology processes CV content and job descriptions to:

• Generate compatibility match scores between candidates and job listings
• Automatically parse and structure resume information
• Extract skills, qualifications, and experience
• Rank candidates for business subscribers based on job requirements
• Auto-fill application forms
• Provide recruitment insights and recommendations

AI processing is conducted securely, and data is not used to train third-party models without explicit consent. The AI-generated insights and match scores are automatically shared with business subscribers as part of our candidate matching service.

5. Data Sharing and Disclosure

We share your information in the following ways:

5.1 Business Subscribers (Recruiters and Employers)

Additionally, if you apply for specific jobs through our platform, your CV and application details are shared with the relevant employers or recruitment agencies.

You control your visibility: You can delete your CV or adjust your privacy settings at any time through your account settings to control business subscriber access.

5.2 Service Providers

We work with trusted third-party service providers for:

• Cloud hosting and infrastructure
• Payment processing (Stripe)
• Document management and electronic signatures (DocuSign)
• Analytics and monitoring
• Email delivery

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected]

8. Data Retention

We retain your personal data as long as necessary to provide our services and comply with legal obligations. This includes:

• Account data: For the duration of your active account plus legal retention periods
• Uploaded CVs: Your CV remains in our database and accessible to business subscribers until you explicitly delete it or close your account
• Financial records: As required by UK tax and accounting laws (typically 6-7 years)
• Support communications: For service improvement and legal compliance

When you delete your account, we will delete or anonymize your data within 30 days, except where we are required by law to retain it longer.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze how you use our platform. When you first visit our website, you'll see a cookie consent banner where you can choose to accept or decline non-essential cookies.

Types of Cookies We Use

Managing Your Cookie Preferences

You have full control over which cookies you accept:

• Use our cookie consent banner when you first visit the site
• Update your preferences anytime via browser settings
• Clear cookies through your browser's privacy settings

Note: Disabling essential cookies will prevent the platform from functioning properly. Disabling analytics cookies will not affect functionality but limits our ability to improve the user experience.

10. International Data Transfers

Your data is primarily stored and processed in the United Kingdom. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

11. Children's Privacy

ResuMinder is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.