Company · 251 open roles
Careers at Zendesk
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251 positions at Zendesk
Sales Operations Manager
Zendesk·Singapore, Singapore
Job Description Are you a data-savvy, process-minded Sales Operations professional ready to make a tangible impact? If you’re passionate about helping sales teams thrive, and thrive yourself in a fast-moving SaaS environment where your work truly matters, Zendesk is calling. We…
Cloud Solution Architect – AWS
Zendesk·Pune, India
Job Description Position Summary: We are seeking a highly experienced Cloud Solution Architect with deep expertise in AWS to design and lead scalable, secure, and compliant cloud architectures. The ideal candidate will have strong capabilities in data engineering, identity and a…
Staff Machine Learning Engineer
Zendesk·Pune, India
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies a…
Director, Global Revenue Operations - Business Operations
Zendesk·Madison, Wisconsin, United States of America
Job Description Job Description Zendesk is seeking a highly motivated individual to lead, drive and own internal process improvements aimed at scaling the Global Revenue Operations team. This position will support Zendesk’s growth and revenue goals by identifying and managing pr…
Principal Product Manager, CRM & Sales Systems
Zendesk·Austin, Texas, United States of America
Job Description We are seeking a highly strategic and forward-thinking Principal Product Manager for CRM & Sales Systems to drive the vision, strategy, and roadmap for our foundational sales technology stack. In this role, you will be the ultimate owner of the "What" and…
CRM Platform Tech Lead (Solutions, Delivery & AI)
Zendesk·Austin, Texas, United States of America
Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"—turning complex business requi…
Staff Machine Learning Engineer
Zendesk·Krakow, Poland
Job Description Job Summary Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 145,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is dedicated to …
Lead, Product Strategy & Operations – AI Agents
Zendesk·Berlin, Germany
Job Description Zendesk is transforming customer service through AI, and our AI Agents organization is at the center of that transformation. We’re looking for an experienced Lead, Product Strategy & Operations to join the Product Strategy and Operations team and serve as a strat…
Machine Learning Engineering Intern
Zendesk·Remote, Germany
Job Description At Zendesk, we geek out about building software that delivers the ultimate customer experience. Your favorite brands (like Airbnb, Uber, Slack, and Disney) use our products to engage you as a customer, and we lead the industry with beautifully simple software. An…
Global Director, GTM AI & Automation
Zendesk·Remote, Colorado, United States of America
Job Description As Global Director of Sales Operations, you will help lead the transformation of Zendesk’s GTM operating model by redesigning workflows, embedding AI and automation into core business processes, and improving operational effectiveness across the customer lifecycl…
Sr. Manager CX Data and Insights
Zendesk·Remote, Utah, United States of America
Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a…
Sales Engineer - Public Sector
Zendesk·Remote, Virginia, United States of America
Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES) for customers in the Federal, State, Local, and Education (FedSLED) space. Every interaction becomes impactful through our unified Resolution Platform, powere…
Senior Manager, F&S Transformation
Zendesk·Madison, Wisconsin, United States of America
Job Description The Senior Manager, Finance & Strategy (F&S) Transformation will lead the next phase of Finance & Strategy transformation, with a focus on building scalable, AI-enabled planning, forecasting, reporting, and process automation capabilities across the F&S organizat…
Business Development Representative
Zendesk·Austin, Texas, United States of America
Job Description Join us at Zendesk! Where we’re redefining what’s possible in customer experience through cutting edge AI and technology. Our mission is to power exceptional service for every person on the planet, elevating every interaction into an opportunity for meaningful hu…
Partner Sales Executive
Zendesk·Copenhagen, Denmark
Job Description PARTNER SALES EXECUTIVE As a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA. You will build, operationalize, and own the plan for partner-led business in your sales territory. …
Senior Backend Software Engineer, Solve Voice
Zendesk·Austin, Texas, United States of America
Job Description Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences…
Senior Enterprise Account Executive
Zendesk·Remote, Georgia, United States of America
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To a…
Senior Software Engineer
Zendesk·Remote, California, United States of America
Job Description Stay on top of new cloud services and evaluate whether cloud-native alternatives can replace our stack components. Continue to strive toward a fully automated infrastructure. Evaluate new instances to resolve the best price point as we work with our provider on l…
Senior Commercial Account Executive - NZ
Zendesk·Remote, New Zealand
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We are accelerating our ambition by building AI-first products rooted in the belief that behind every interaction is an opportunity to make a human connectio…
Principal, Enterprise QA & IT Delivery Leader
Zendesk·Mexico City, Mexico
Job Description The Principal, Enterprise QA & IT Delivery Leader is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs, such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be…
Senior Analyst, Product Analytics
Zendesk·Krakow, Poland
Job Description At Zendesk, we strongly believe that to build a great company, you need great people. We enjoy working with smart, focused colleagues who care about both the work they do and the impact it has. We value collaboration, ownership, and delivering results in a pragma…
Forward Deployed Engineer
Zendesk·Remote, France
Job Description Forward Deployed Engineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer exp…
Senior Product Manager, AI Agents
Zendesk·Berlin, Germany
Job Description Zendesk is at the forefront of enabling businesses to configure, control, and personalize next-generation AI agents. As Senior Product Manager for Agent Config & Personalization, you'll take ownership of developing and delivering features that allow customers to …
Senior Solutions Architect, Contact Center
Zendesk·Remote, Florida, United States of America
Job Description About Us: We are an innovative and fast-moving business focused on helping companies build better relationships with their customers. We take pride in the impact our work has on organizations, while also caring deeply about the experience of our employees and the…