Company · 251 open roles
Careers at Zendesk
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251 positions at Zendesk
Software Engineer II
Zendesk·Berlin, Germany
Job Description At Zendesk, we’re on a mission to build the most advanced AI agents in CX, and the Testing team, part of AI Agents Advanced, is focused on ensuring the quality and reliability of our AI agents through synthetic testing, evaluation frameworks, and other validation…
Global Leave & Accommodation Program Manager
Zendesk·Remote, Texas, United States of America
Job Description Are you ready to own the strategy, not just the task? We are looking for a high-impact Global Leave & Accommodation Program Manager to lead our Global Leave and ADA/Accommodation strategy. This is a critical senior level role for someone who thrives on complexit…
Senior Data Analyst (Hybrid - Madison or Austin)
Zendesk·Madison, Wisconsin, United States of America
Job Description About us We are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics, enablement, and data-driven decision-making for our global engineering and product teams. Foundation Insights at …
Senior Sales Engineer
Zendesk·London, United Kingdom
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE…
Principal AI Success Strategist, Customer Success
Zendesk·London, United Kingdom
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term…
Senior Software Engineer - AI Agents Testing
Zendesk·Berlin, Germany
Job Description At Zendesk, we’re on a mission to build the most advanced AI agents in CX, and the AI Agent Testing team within the AI Agents organization plays a critical role in ensuring those agents are reliable, robust, and ready to deliver real customer value. Our focus is …
Business Development Representative
Zendesk·Mexico City, Mexico
Job Description Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders? People are not afraid to take a risk! Individuals that are passionate about SaaS, Custome…
Vice President, Global Communications
Zendesk·San Francisco, California, United States of America
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies a…
Sales Development Representative
Zendesk·Mexico City, Mexico
Job Description Sales Development is the sales & talent pipeline driving the LATAM business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high-potentia…
SMB Account Executive
Zendesk·Austin, Texas, United States of America
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding cust…
Principal AI Success Strategist, Customer Success
Zendesk·Singapore, Singapore
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term…
Sales Operations Lead
Zendesk·Remote, United Kingdom
Job Description About Zendesk & This Opportunity At Zendesk, we build software designed to make customer experiences simple and seamless. We believe our internal operations should run the exact same way. We are looking for a Sales Operations Manager to partner closely with our E…
Account Executive
Zendesk·Dublin, Ireland
Job Description Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create…
Sales Engineer
Zendesk·Remote, Spain
Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Sales Engineer (SE) to joi…
Senior Engineering Manager
Zendesk·Copenhagen, Denmark
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies a…
Senior Sales Engineer
Zendesk·Remote, Georgia, United States of America
Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization, we are looking for builders, …
SMB Business Development Representative
Zendesk·Melbourne, Australia
Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is…
Enterprise Business Development Representative
Zendesk·Melbourne, Australia
Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is…
Business Development Representative (UKI)
Zendesk·Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential …
Senior Machine Learning Engineer
Zendesk·Remote, Portugal
Job Description At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture. We are looki…
Business Development Representative - French
Zendesk·Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential …
Staff Machine Learning Engineer
Zendesk·Melbourne, Australia
Job Description What we have built The Custom Agent Service handles the full agent lifecycle: an admin configures an agent with instructions, knowledge articles, and actions through a UI; a customer ticket triggers execution; the agent plans, acts through real APIs via the Integ…
Senior Machine Learning Engineer
Zendesk·Melbourne, Australia
Job Description The Mission: The enterprise software landscape is fracturing. We are transitioning from "Systems of Record" to "Systems of Action." Zendesk is leading this shift with the Resolution Platform, aiming to be the first CX company to secure $1B in AI-d…
Senior Machine Learning Engineer
Zendesk·Melbourne, Australia
Job Description The Mission: The enterprise software landscape is fracturing. We are transitioning from "Systems of Record" to "Systems of Action." Zendesk is leading this shift with the Resolution Platform, aiming to be the first CX company to secure $1B in AI-d…