Company · 295 open roles
Careers at Zendesk
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295 positions at Zendesk
Senior Frontend Software Engineer - AI Copilot
Zendesk·Remote, Portugal
Job Description Job Summary At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture. …
Sr. Manager CX Data and Insights (Renewals)
Zendesk·Remote, California, United States of America
Job Description Department: Customer Experience Strategy & Operations Location: Remote / Flexible Reports to: Tuyen Wu At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Cu…
Director, GTM M&A Strategy and Integration
Zendesk·San Francisco, California, United States of America
Job Description Zendesk is looking for a Director of GTM M&A Strategy and Integration to lead go-to-market strategy and execution for acquired businesses, new product motions, and complex cross-functional GTM transformations. This role sits at the intersection of Sales Strategy…
Senior Alliance Manager, AWS
Zendesk·Austin, Texas, United States of America
Job Description The Senior Alliance Manager, AWS, will own and drive the strategic partnership with AWS to maximize co-sell motions and create joint value propositions that accelerate business growth. This role requires deep experience in managing collaboration with AWS teams, n…
Senior Revenue Recognition Manager
Zendesk·San Francisco, California, United States of America
Job Description Who We're Looking For We're looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close — from period open to final posting in Zuora Revenue (RevPro). This is a hands-on role built for someone…
Staff Software Engineer
Zendesk·Manila, Philippines
Job Description Staff Software Engineer - Platforms Location: Manila, Philippines About the Role The Staff Software Engineer - Platforms role represents the intersection of modern software engineering and Site Reliability Engineering (SRE) practices. As a critical member of ou…
Senior Software Engineer
Zendesk·Copenhagen, Denmark
Job Description Senior Frontend Engineer Zendesk is founded by Danish entrepreneurs and dedicated to helping customers build great relationships through well-designed, reliable software. Our Copenhagen office is part of a growing team focused on the next-generation AI-powered f…
Manager of Strategic Sourcing, Software and Engineering
Zendesk·Madison, Wisconsin, United States of America
Job Description Manager of Strategic Sourcing, Software and Engineering Location: Hybrid role in: Austin, TX Madison, WI San Francisco, CA The Global Strategic Sourcing team helps maximize value and minimize risk through Zendesk’s vendor relationships and ensures the organizat…
IT Operations & Delivery Excellence Lead
Zendesk·Mexico City, Mexico
Job Description About Zendesk & The Role At Zendesk, we build software designed to improve customer relationships, helping businesses create meaningful, engaging, and seamless interactions. To support this mission internally, our Office of the CIO team is looking for an IT Opera…
Senior Fullstack Engineer
Zendesk·Berlin, Germany
Job Description As a Senior Fullstack Engineer at Zendesk AI Agents you'll play a key role in shaping and building our frontend and backend, collaborating closely with our Product Manager, AI and Machine Learning Engineers / Scientists, Backend developers, and the broader tech t…
Senior SMB Account Executive
Zendesk·Melbourne, Australia
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pu…
Software Engineer II
Zendesk·Pune, India
Job Description Software Engineer - Full stack What you will do: The Zendesk Product Led Growth Team is looking for a Software Engineer with working knowledge of frontend languages like JavaScript and TypeScript and past experience with developing with frontend libraries like Re…
Staff Incident Manager
Zendesk·Manila, Philippines
Job Description Why This Role? Why Now? As a Staff Incident Manager at Zendesk, you will drive process improvement, be the key contributor to Proactive Problem Management, and support Severity 0 and Severity 1 production incidents by coordinating engineering response efforts as …
Senior Strategic Enterprise Account Executive, UKI
Zendesk·London, United Kingdom
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To ach…
Senior Fullstack Engineer, Solve
Zendesk·Krakow, Poland
Job Description https://docs.google.com/document/d/1Bs6ARSi1uDFPDmd1ZKt7ysyvhw0zqHvDoi7S3Z_ScBs/edit?tab=t.0 The Poland annualized base salary range for this position is zł257,000.00-zł385,000.00. Please note that while the salary range represents the minimum and maximum base s…
Senior Counsel, Product (AI)
Zendesk·Austin, Texas, United States of America
Job Description Outstanding candidates will be considered outside of office locations for a fully remote role. Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted …
Senior AI Success Strategist
Zendesk·30 Locations
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term…
Sales Engineer
Zendesk·Mexico City, Mexico
Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization, we are looking for builders, …
Sales Engineer
Zendesk·Mexico City or State of Mexico
Sales Engineer at Zendesk. Location: Mexico City or State of Mexico. Role: developing POCs, building integrations, conducting validations Requirements: Bachelor's degree in a quantitative/technical field,2+ years technical client-facing experience,proficiency with JavaScript/Pyth…
Senior Sales Engineer
Zendesk·Tokyo, Japan
Job Description About Zendesk At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We help companies foster deep…
Senior Director, Technology Alliances
Zendesk·San Francisco, California, United States of America
Job Description Zendesk is seeking a visionary and high-impact Senior Director, Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesk’s position at the absolute forefront of Generative AI, LLM, and Agentic AI innovation. Sitting at the c…
Accountant (Fixed-Term Contract)
Zendesk·Krakow, Lesser Poland Voivodeship, Poland
Accountant (Fixed-Term Contract) at Zendesk. Location: Krakow, Lesser Poland Voivodeship, Poland. Role: preparing accounts, reconciling balances, preparing reports Requirements: Professional accounting qualification or bachelor’s in accounting/finance,1+ year general ledger exper…
Senior Director, Technology Alliances
Zendesk·San Francisco, California, United States
Senior Director, Technology Alliances at Zendesk. Location: San Francisco, California, United States. Role: building relationships, defining strategy, driving execution Requirements: 15+ years building technology alliances with hyperscalers and GenAI partners, executive relations…
Software Engineer II
Zendesk·Pune, Maharashtra, India
Software Engineer II at Zendesk. Location: Pune, Maharashtra, India. Role: building features, collaborating closely, writing tests Requirements: 1+ year frontend experience, strong JavaScript/TypeScript, React and Redux knowledge, GraphQL experience, familiarity with modern front…