Company · 295 open roles
Careers at Zendesk
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295 positions at Zendesk
Senior Enterprise Account Executive – Indonesia Market
Zendesk·Singapore, Singapore
Job Description About the Role We are seeking a high-caliber, strategic Senior Enterprise Account Executive with a proven track record of dominating the B2B SaaS landscape. This is an elite individual contributor (IC) role designed for a sophisticated corporate hunter who thrive…
Senior Specialist, AR
Zendesk·Manila, Philippines
Job Description Who We Are Looking For Are you a diligent, analytical, and meticulous accounting professional looking to grow your career? Zendesk is seeking an exceptionally skilled Collections Sr. Specialist to join our world-class financial operations team in Manila. In this…
Senior Specialist, AR-Collections
Zendesk·Manila, Metro Manila, Philippines
Senior Specialist, AR-Collections at Zendesk. Location: Manila, Metro Manila, Philippines. Role: managing portfolios, reconciling accounts, contacting customers Requirements: Bachelor's in Accounting/Finance required; typically 2+ years AR/collections experience; proficiency with…
Senior Commercial Account Executive
Zendesk·Melbourne, Australia
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pu…
Senior Product Designer
Zendesk·Pune, India
Job Description At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI-powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to bu…
Senior Director, Product Security
Zendesk·5 Locations
Job Description About the role • Zendesk is building the future of AI-powered customer and employee service. Our products help organizations resolve customer issues across channels, automate complex workflows, and protect sensitive customer and end-user data at global scale. Se…
Senior Platform Architect
Zendesk·Austin or Madison or San Francisco
Senior Platform Architect at Zendesk. Location: Austin or Madison or San Francisco. Role: designing architecture, consulting customers, leading implementations Requirements: Customer-facing technologist with enterprise solution expertise, fluent in AI/LLM, APIs and JSON; proven s…
Applied ML Scientist
Zendesk·Lisbon, Portugal
Job Description The Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights, fundamentally changing how business decisions are made. We collaborate closely with stakeholders, applying the latest advances in machine lear…
Senior Platform Architect
Zendesk·Austin, Texas, United States of America
Job Description Job Description Who we're looking for The Senior Platform Architect (PA) is responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement. PA’s must be customer and solution obsessed and extremely technically savvy. They …
Technical Architect
Zendesk·Pune, India
Job Description Why This Role? Why Now? Zendesk is the intelligent heart of customer experience, powering billions of conversations for world-class brands. As a Technical Architect, you aren't just a coder; you are a consultant and a visionary. You will join our Professional Ser…
Digital Sales Representative
Zendesk·São Paulo, Brazil
Job Description Job Description Responsibilities • Respond to a large number of inbound leads and existing customers through various channels, primarily through phone, zoom, chat and email. • Actively resolve prospect and customer inquiries to drive online business conversi…
Business Development Representative - Dutch Speaker
Zendesk·Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high potential…
Senior Commercial Account Executive
Zendesk·Paris, France
Job Description join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achi…
Senior Sales Product Specialist
Zendesk·São Paulo, Brazil
Job Description We are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS space. In this role, you will be instrumental in expanding our Employee Service account base by building strong relations…
AMER/LATAM Security & Safety Manager
Zendesk·Austin, Texas, United States of America
Job Description Position Summary: The AMER/LATAM Security & Safety Manager is responsible for overseeing physical safety and security, as well as ensuring compliance with occupational health and safety requirements across our regional offices, including San Francisco, Austin, Ma…
SMB Account Executive
Zendesk·2 Locations
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding cust…
Senior Sales Product Specialist
Zendesk·São Paulo, São Paulo, Brazil
Senior Sales Product Specialist at Zendesk. Location: São Paulo, São Paulo, Brazil. Role: positioning solutions, supporting sales, analyzing roi Requirements: BA/BS or equivalent; 10+ years in HR/IT service & operations management; 3+ years employee service sales; proven quota at…
Senior Software Engineer (Backend -Ruby on Rails)
Zendesk·Pune, India
Job Description Ruby on Rails - Senior Software Engineer Job Summary Our team is responsible for the core User model for Zendesk. The team’s mission is to optimize the in-product, customer and developer experience for representing our customers’ Users at Zendesk. This role wil…
Manager, Services Consulting
Zendesk·2 Locations
Job Description Location: Austin, TX / Madison, WI Department / Team: Expert Services — Services Consulting Reports to: Bethany Neubauer Customer experience is being reshaped by AI-driven capabilities, but transformation still depends on excellent consulting delivery and scalab…
Senior Enterprise Account Executive
Zendesk·Remote, South Korea
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pu…
Engagement Manager
Zendesk·2 Locations
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies a…
Engagement Manager
Zendesk·United Kingdom or London
Engagement Manager at Zendesk. Location: United Kingdom or London. Role: leading implementation, running workshops, coordinating teams Requirements: 5+ years in SaaS implementations or program/engagement management, bachelor's degree or equivalent, strong communication, technical…
Business Development Representative - UKI
Zendesk·Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential …
Business Development Representative, AI
Zendesk·Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential …