About this role
Senior Platform Architect at Zendesk. Location: Austin or Madison or San Francisco. Role: designing architecture, consulting customers, leading implementations Requirements: Customer-facing technologist with enterprise solution expertise, fluent in AI/LLM, APIs and JSON; proven success with enterprise implementations and presenting to senior stakeholders. Category: Engineering Seniority: Senior Level Tools: Zendesk, Salesforce, ITSM, BI, APIs, JSON, Amazon Lex, LLM, AI Commitment: Full Time Workplace: Hybrid Languages: English