Company · 295 open roles
Careers at Zendesk
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295 positions at Zendesk
Engineering Manager
Zendesk·Madison, Wisconsin, United States of America
Job Description Engineering Manager, Authentication (Core Services) Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent custome…
Senior Solutions Consultant
Zendesk·Remote, New York, United States of America
Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re…
Strategy and Operations, Senior Manager, Professional Services
Zendesk·2 Locations
Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. We are looking for a Strategy & Operations Partner within our Data and Insights group to serve as the …
Staff Software Engineer
Zendesk·San Francisco, California, United States of America
Job Description We are seeking a highly skilled software engineer to join our growing core Data and Analytics team. Zendesk’s AI native data and analytics platform is built on top of proprietary memory graphs learned from analysts’ own interactions, supporting agentic and narr…
Sales Operations Specialist
Zendesk·Manila, Philippines
Job Description Why This Role? Why Now? At Zendesk, Sales Operations is evolving from essential process support to intelligent, scalable automation. As a Sales Operations Specialist, you will be a central part of this global transformation. You will design data-driven workflows…
Senior Software Engineer
Zendesk·Mexico City, Mexico
Job Description Who We're Looking For: Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering & Integration Shared Services team. This role is essential for driving productivity and efficiency across the organization by leveraging…
GTM Engineering Manager
Zendesk·2 Locations
Job Description About the Role We are looking for an execution-focused GTM Engineering Manager to lead Salesforce Business System Analysts and Engineers. In this role, you will be driving the delivery of our Prospect-to-Quote and Quote-to-Invoice technology initiatives. Working…
Senior Security Compliance Analyst
Zendesk·3 Locations
Job Description Are you ready to leverage your technical expertise to shape security compliance at a global scale? If so, come join our innovative, global Security team in a leading SaaS powering billions of conversations with over 100.000 brands that people know and love! Zen…
Senior Manager, Commercial Sales
Zendesk·Remote, France
Job Description The Senior Manager, Commercial France, will lead, and develop a highly driven and enthusiastic team of Account Executives. Our Sales teams are responsible for helping our existing customers leverage Zendesk as a key component to their CX Strategy and uncover New …
Business Development Representative
Zendesk·Melbourne, Australia
Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is…
Principal Product Manager - Partner Sales
Zendesk·Austin, Texas, United States of America
Job Description Department: Information Technology (IT) Reports To: Senior Director, GTM Systems About the Role We are seeking a highly strategic and experienced Principal Product Manager for Partner Sales to lead the evolution of our partner technology ecosystem. The partner …
AI Success Strategist, Customer Success
Zendesk·2 Locations
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term…
Data Scientist
Zendesk·Remote, Israel
Job Description Unleash is now part of Zendesk, and together we’re building intelligent, scalable platforms that bring AI-driven products directly to our customers’ workflows. We are located in the heart of Tel Aviv, in a hybrid model of 3 days a week from the office and seekin…
Manager, AI Success Strategist, Customer Success
Zendesk·Singapore, Singapore
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term…
Senior Backend Engineer, Connectors & Discover
Zendesk·3 Locations
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies a…
Senior Program Manager - Customer Analytics
Zendesk·2 Locations
Job Description Job Title: Senior Program Manager, Product Development - Unified Customer Analytics An industry-leading tech company At Zendesk, we get passionate about building software that delivers the ultimate customer experience. Your favorite brands maximize our products …
Lead Business Process Analysis Analyst
Zendesk·2 Locations
Job Description The Lead Business Process Analyst is responsible for leading ongoing change & transformation efforts focused on operational excellence and core business processes. This role acts as a key contributor to championing the customer experience by analyzing, identifyi…
Principal Partner Sales Executive
Zendesk·Remote, Singapore
Job Description Principal Partner Sales Executive (PSE) Job Description Zendesk is looking for a positive, performance fueled, and influential individual as our Principal PSE, based in Singapore. As a Partner Sales Executive you will be part of a growing Partner Sales Team and …
Senior Product Manager
Zendesk·Krakow, Poland
Job Description What's the opportunity The team at Zendesk is constantly rethinking how the future of outstanding software will look like for our customers all over the world. We've done so successfully over the last couple years, and we know it takes an amazing team to build fa…
Business Intelligence Analyst/Developer
Zendesk·Mexico City, Mexico
Job Description We are looking for a versatile Development Analyst with strong technical expertise across multiple domains, comfortable working within Agile methodologies. This role requires a professional adept at blending data engineering, dashboard development, and cutting-ed…
Senior Product Manager
Zendesk·3 Locations
Job Description We're forming a new team to own messaging as a channel experience for our CX Agent, and we're looking for a Senior Product Manager to lead it. Messaging is where this whole category began. Chatbots were born in the chat window, and messaging remains the channel …
Forward Deployed Engineer
Zendesk·3 Locations
Job Description Forward Deployed Engineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer ex…
Senior Technical Program Manager
Zendesk·Lisbon, Portugal
Job Description Job Title: Senior Program Manager, Product Development - AI & Agent Experience An industry-leading tech company At Zendesk, we get passionate about building software that delivers the ultimate customer experience. Your favorite brands maximize our products to en…
IT Principal Enterprise Delivery Lead
Zendesk·Austin or Madison
IT Principal Enterprise Delivery Lead at Zendesk. Location: Austin or Madison. Role: Govern release, Lead transformation, Manage defects Requirements: 10+ years in Software Quality Engineering with 5+ years in senior leadership QA/Delivery; strong QA governance, automation, and d…