Company · 295 open roles
Careers at Zendesk
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295 positions at Zendesk
Administrative Assistant
Zendesk·Pune, India
Job Description PREFERRED: IMMEDIATE JOINER At Zendesk, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe that strong administrative support is key to our success, inviting motivated individuals to join us and grow within an inspir…
Staff Software Engineer (Frontend)
Zendesk·Pune, India
Job Description We’re looking for a Staff Software Engineer to be the technical leader for this team. In this role, you’ll define and drive the architecture, execution strategy, and long-term technical roadmap. You’ll lead the development of a feature-rich system that helps comp…
Senior Fullstack Engineer, Solve
Zendesk·Austin, Texas, United States of America
Job Description About the Role Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every in…
Software Engineering Manager
Zendesk·Pune, India
Job Description We are seeking a Software Engineering Manager based in Pune with a strong background in software development to lead our newly built Data Applications Engineering team. This team sits under the Enterprise Data & Analytics (EDA) organization and owns the full s…
Senior Product Manager
Zendesk·Pune, India
Job Description Are you the kind of product leader who gets energy from turning a great product into a growth engine? If you've built product-led experiences that actually moved the needle on revenue and retention and you want to do it at scale, in a role that sits at the heart…
Senior Security Compliance Analyst
Zendesk·Austin or Krakow or Madison
Senior Security Compliance Analyst at Zendesk. Location: Austin or Krakow or Madison. Role: conduct reviews, analyze data, collaborate cross-functional Requirements: Experience in SaaS security compliance; knowledge of HIPAA, FedRAMP, GDPR, ISO, SOC 2; strong security fundamental…
Senior Strategic Pursuits Lead
Zendesk·United Kingdom or Spain or Germany or Italy
Senior Strategic Pursuits Lead at Zendesk. Location: United Kingdom or Spain or Germany or Italy. Role: lead pursuits, drive solution, build ROI Requirements: Lead complex enterprise pursuits; develop business cases; engage C-suite; CX expertise; consultative selling; cross-funct…
Senior Services Consultant - Amazon Connect
Zendesk·Pune, India
Job Description As a Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers. You'll take ownership of the implementation process, from initial requirements gathering to successful go-live, ensuring solutions are techn…
Senior Commercial Account Executive (Indonesia Market)
Zendesk·Singapore, /, Singapore
Senior Commercial Account Executive (Indonesia Market) at Zendesk. Location: Singapore, /, Singapore. Role: acquiring customers, building pipeline, managing relationships Requirements: 8+ years B2B SaaS sales, English and Bahasa Indonesia, proven pipeline, travel ability. Categor…
Senior Commercial Account Executive (Indonesia Market)
Zendesk·Singapore, Singapore
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pur…
Sales Leader, Enterprise (South East Asia)
Zendesk·Remote, Singapore
Job Description Zendesk is looking for a performance driven and people minded individual as our Sales Leader (Enterprise) based in Singapore. This is an outstanding opportunity to lead/manage a team of sales specialists in one of our key, strategic global markets of Singapore, P…
Senior Revenue Recognition Manager
Zendesk·Austin, Texas, United States
Senior Revenue Recognition Manager at Zendesk. Location: Austin, Texas, United States. Role: lead close, oversee entries, review reconciliations Requirements: 7+ years in revenue recognition or technical accounting; CPA; hands-on Zuora Revenue close; strong ASC 606 knowledge. Cat…
Senior Product Manager
Zendesk·Pune, Maharashtra, India
Senior Product Manager at Zendesk. Location: Pune, Maharashtra, India. Role: driving growth, designing onboarding, building PM community Requirements: 8+ years in B2B SaaS product management; experience with workflow, customer service, or employee experience products; strong metr…
Senior Machine Learning Engineer
Zendesk·Lisbon, Lisbon, Portugal
Senior Machine Learning Engineer at Zendesk. Location: Lisbon, Lisbon, Portugal. Role: lead AI, deploy LLM, build APIs Requirements: 3+ years in AI/ML or related field; BA/BS in CS/Data Science; strong Python and SQL; experience with LLMs, agents, and production systems. Category…
Commercial Account Executive
Zendesk·Remote, Spain
Job Description Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human c…
Principal Analyst Workforce & Service Performance
Zendesk·Mexico City, Mexico, Mexico
Principal Analyst Workforce & Service Performance at Zendesk. Location: Mexico City, Mexico, Mexico. Role: lead analytics, set standards, build dashboards Requirements: 8+ years in contact center operations; deep experience with workforce management and quality assurance analytic…
AI Services Consultant II
Zendesk·São Paulo, Brazil
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an…
Principal Analyst Workforce & Service Performance
Zendesk·Mexico City, Mexico
Job Description The principal analyst sets standards and leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for multiple teams within the Zendesk organization. Solves unique, complex, and ambiguous problems with broad business im…
Sales Development Representative
Zendesk·Sao Paulo, Sao Paulo, Brazil
Sales Development Representative at Zendesk. Location: Sao Paulo, Sao Paulo, Brazil. Role: qualifying leads, building pipeline, responding inbound Requirements: Seeking an upbeat, motivated sales professional to follow up, prospect, qualify leads, and build pipeline. Bachelor’s d…
Sr. Operations Manager
Zendesk·San Francisco, California, United States of America
Job Description About us We are looking for a Senior Operations Manager to support the Product Development Operations team. You will work cross-functionally to strengthen operational rigor across Product Development—improving planning, execution, and ways of working so teams can…
Sales Development Representative
Zendesk·São Paulo, Brazil
Job Description We are seeking an upbeat, motivated, and articulate great teammate to join our Sales team as an Inbound Sales Development Rep. The ideal candidate will be responsible for following up, cold calling, prospecting, and qualifying leads. Qualified candidates should b…
Business Development Representative
Zendesk·Sao Paulo, Sao Paulo, Brazil
Business Development Representative at Zendesk. Location: Sao Paulo, Sao Paulo, Brazil. Role: Generate opportunities, Converse executives, Collaborate AEs Requirements: 2-4 years sales experience; bachelor's degree; strong Portuguese and English communication; outbound sales expe…
Lead Business Process Analysis Analyst
Zendesk·Mexico City or Madison
Lead Business Process Analysis Analyst at Zendesk. Location: Mexico City or Madison. Role: design processes, lead initiatives, facilitate meetings Requirements: 5+ years in process mapping; proficient with Zendesk, Google Suite; project management; AI/automation experience; chang…
Business Development Representative
Zendesk·São Paulo, Brazil
Job Description Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders? Zendesk is hiring! Join the company that is defining the future: As a 2025 Gartner Magic …