Company · 295 open roles
Careers at Zendesk
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295 positions at Zendesk
Revenue Recognition Manager
Zendesk·Austin, Texas, United States of America
Job Description Who we're looking for Are you an exceptionally skilled and expert accounting professional with heavy knowledge and experience in ASC 606 revenue recognition? Do you have a proven, consistent track record in its application to customer contracts and managing rela…
Revenue Recognition Manager
Zendesk·Austin, Texas, United States
Revenue Recognition Manager at Zendesk. Location: Austin, Texas, United States. Role: Define policy, Advise contracts, Analyze data Requirements: Expert ASC 606 revenue recognition with SaaS experience; CPA preferred; degree in accounting/finance; strong analytics and cross-funct…
SMB Account Executive (Greater China Region)
Zendesk·Singapore, Singapore
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pu…
Senior Technical Account Manager
Zendesk·Mexico City, Mexico
Job Description The Senior Technical Account Manager (Sr. TAM) serves as a strategic advisor and technical leader for Zendesk's most complex enterprise customers in the Americas. As a Sr. TAM, you will leverage deep technical expertise and business acumen to drive transformation…
Senior Software Engineer (Backend -Fullstack)
Zendesk·Pune, India
Job Description Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering teams work at a scale tha…
Technical Architect
Zendesk·Melbourne, Victoria, Australia
Technical Architect at Zendesk. Location: Melbourne, Victoria, Australia. Role: Lead technical discussions, Act as trusted advocate, Collaborate across functions Requirements: 8+ years’ professional experience in SaaS, with hands-on coding, REST APIs, and architectural leadership…
Digital Sales Representative
Zendesk·Sao Paulo, Sao Paulo, Brazil
Digital Sales Representative at Zendesk. Location: Sao Paulo, Sao Paulo, Brazil. Role: respond leads, demonstrate value, qualify prospects Requirements: English communication; 1+ year sales (SaaS preferred); fast learner; strong organization; capable of handling high-volume oppor…
Senior Product Manager
Zendesk·Poland or Krakow
Senior Product Manager at Zendesk. Location: Poland or Krakow. Role: Define roadmap, Collaborate engineers, Engage customers Requirements: 4+ years product management in agile software; strong problem solving; balance long-term strategy with incremental value; data-driven decisio…
Senior Services Consultant - Amazon Connect
Zendesk·Austin or United States
Senior Services Consultant - Amazon Connect at Zendesk. Location: Austin or United States. Role: Lead design, Configure resources, Collaborate teams Requirements: Lead end-to-end technical delivery for customers; AWS/Cloud and Zendesk expertise; strong collaboration with cross-fu…
Manager, AI Success Strategist, Customer Success
Zendesk·Singapore, Singapore, Singapore
Manager, AI Success Strategist, Customer Success at Zendesk. Location: Singapore, Singapore, Singapore. Role: Own roadmap, Lead deployments, Align stakeholders Requirements: 12+ years in Customer Success/Experience; 3+ years AI-related experience; enterprise SaaS/go-to-market exp…
AI Success Strategist, Customer Success
Zendesk·Melbourne, Victoria, Australia
AI Success Strategist, Customer Success at Zendesk. Location: Melbourne, Victoria, Australia. Role: own AI roadmap, drive adoption, align stakeholders Requirements: Minimum 5+ years in Customer Success or Experience; 1+ year AI-related experience; enterprise SaaS/go-to-market exp…
Sales Leader, Enterprise (Greater China Region)
Zendesk·Singapore, Singapore
Job Description Reports to: Regional Vice President, Asia Sales About the Role Are you a seasoned sales leader with deep experience in Commercial and Enterprise sales across Greater China? Zendesk is looking for a driven Sales Leader to lead/manage our Commercial and Enterprise…
AI Success Strategist, Customer Success
Zendesk·Mexico City, Mexico
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term…
Staff Software Engineer (Fullstack Backend Focused (Ruby+React))
Zendesk·Pune, India
Job Description We’re looking for a Staff Software Engineer to be the technical leader for this team. In this role, you’ll define and drive the architecture, execution strategy, and long-term technical roadmap. You’ll lead the development of a feature-rich system that helps comp…
Data Scientist
Zendesk·Israel
Data Scientist at Zendesk. Location: Israel. Role: Build & Deploy, Full-Stack Ownership, Scale for Growth Requirements: 3–5 years data science experience; strong Python; ML/deep learning knowledge; Docker/Kubernetes; Pandas/scikit-learn; PyTorch or TensorFlow; cloud experience (A…
Staff Data Platform Engineer
Zendesk·Pune, India
Job Description Staff Data Platform Engineer (DevOps-focused) What we are looking for: Our Enterprise Data & Analytics (EDA) is looking for an experienced Staff Data Platform Engineer to join our growing Platform engineering team. You’ll work in a collaborative Agile environmen…
Solutions Architect (CCaaS)
Zendesk·Bangalore or Pune
Solutions Architect (CCaaS) at Zendesk. Location: Bangalore or Pune. Role: Lead pre-sales, Create estimates, Articulate concepts Requirements: Experience with CCaaS architecture and AWS (Connect or other services) in CCaaS environments; pre-sales technical scoping; cloud solution…
Solutions Architect (CCaaS)
Zendesk·Bangalore, India
Job Description Job Description As a Solutions Architect, your main responsibility will be to act as the key technical expert during the pre-sales process. You will work closely with the Contact Center Platform Architecture team and potential customers to design and scope custom…
Engineering Manager
Zendesk·Pune, India
Job Description We are seeking an Engineering Manager based in Pune with a strong background in software development to lead our Engineering team. In this role, you will be responsible for overseeing the Zendesk product engineering teams. Your leadership will have a direct impac…
Software Engineer II / Senior Software Engineer - General Consideration
Zendesk·Poland - Krakow - Office
Job Description Zendesk is looking for early career as well as experienced professionals to join our Product and Engineering Organisation in Kraków, Poland (one day per week working from office). As a Software Engineer II/Senior Software Engineer with Zendesk, you will collabo…
Enterprise Account Executive
Zendesk·San Francisco, California, United States of America
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies a…
Senior Software Engineer (Backend)
Zendesk·Pune, Maharashtra, India
Senior Software Engineer (Backend) at Zendesk. Location: Pune, Maharashtra, India. Role: Develop backend services, Review code and collaborate with teams, Design and implement scalable software solutions Requirements: 8+ years of hands-on coding experience; backend languages; exp…
Senior Software Engineer (Frontend)
Zendesk·Pune, India
Job Description Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering teams work at a scale tha…
Business Development Representative - UKI/MEA
Zendesk·Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential …