About this role
AI Success Strategist, Customer Success at Zendesk. Location: Melbourne, Victoria, Australia. Role: own AI roadmap, drive adoption, align stakeholders Requirements: Minimum 5+ years in Customer Success or Experience; 1+ year AI-related experience; enterprise SaaS/go-to-market experience; success planning and analytics experience; Bachelor's degree; AI strategy or PM certifications preferred. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English