About this role
Senior Sales Engineer at Zendesk. Location: Georgia or Washington, D.C. or New York. Role: leading discovery, architecting solutions, driving strategy Requirements: 5+ years presales/solutions consulting in SaaS or enterprise software; strong web/scripting and SaaS architecture knowledge; experience designing pilots/POCs; deep knowledge of LLMs/ChatGPT/NLP and AI applications in CX; bachelor’s degree or equivalent; willingness to travel. Category: Sales Seniority: Senior Level Tools: Zendesk APIs, Zendesk analytics, AWS, Azure, GCP, LLMs, ChatGPT, NLP, MCP automation frameworks Commitment: Full Time Workplace: Hybrid Languages: English