Company · 639 open roles
Careers at Freshworks
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639 positions at Freshworks
Specialist - Customer Success
Freshworks·Chennai, in
As a Customer Success Specialist, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products. Key Responsibilities Customer Relationship Management: Build and nurture customer relations…
Manager - Sales
Freshworks·Chennai, in
We are seeking an exceptionally strategic and results-driven Manager- Sales, to lead our new business acquisition efforts. As a Level 4 leader, you will be responsible for defining, implementing, and optimizing our global Inbound sales strategy, driving significant revenue growth…
Senior Manager, Partner & Technical Enablement
Freshworks·Boston, MA, us
Our partner ecosystem drives 40% of Freshworks' global revenue, and this role is critical to scaling that growth. We are seeking a Senior Manager, Partner & Technical Enablement, to lead the strategy and execution of enablement programs across our global partner ecosystem. This r…
Staff UX Researcher
Freshworks·San Mateo, CA, us
We're seeking an experienced Mixed Methods Staff Experience Researcher to join our design team and drive deep insights into employee and customer support experience. This role requires expertise in both qualitative and quantitative methodologies to understand user behaviors, nee…
Lead - Customer Success
Freshworks·Chennai, in
As a Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products. Key Responsibilities Customer Relationship Management: Build and nurture customer relationships w…
Lead Software Engineer - Frontend
Freshworks·Chennai, in
Front-end engineers at Freshworks are responsible for implementing many of the client-side systems/code that generate the UIs our end-users will interact with. They work closely with the backend and platform engineers, architects, designers, and product managers to develop scalab…
Lead - Customer Success
Freshworks·Bellevue, us
Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks’ largest accounts. Our Customer Success team consults on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide arr…
Lead - Customer Success
Freshworks·San Mateo, CA, us
Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks’ largest accounts. Our Customer Success team consults on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide arr…
Senior Software Engineer - Site Reliability
Freshworks·Chennai, in
Write scripts for automating DevOps tasks such as configuration management, provisioning, and deployments using Python, Ruby, or Go. Integrate scripts with DevOps tools and pipelines. Manage user accounts, permissions, and file systems. Perform advanced Linux administration and s…
Senior NOC Engineer
Freshworks·Hyderabad, in
As a Senior NOC Engineer , you will play a vital role in ensuring the health, stability, and uptime of our production systems. This is a hands-on, operational role requiring a deep understanding of system administration, networking, and incident response. You’ll act as the first …
Senior Staff Software Engineer - Backend
Freshworks·Chennai, in
Overview of the role: Freshworks seeks a self-motivated senior engineer to work alongside multi-disciplinary teams that build and scale our products. As a Senior Staff Software Engineer, you will establish and drive the engineering standards and benchmarks the teams you work with…
Lead - Account Executive
Freshworks·Singapore, sg
Lead Account Executive — Japan (English Proficiency Required) As a Lead Account Executive based in Singapore, you will drive growth and consistently exceed revenue goals within your assigned territory. You will win new strategic and enterprise accounts, build lasting customer rel…
Senior Software Engineer - Frontend
Freshworks·Chennai, in
At Freshworks, we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer, you’ll drive the development of fast, accessible, and elegant interfaces across our suite of global products. You’ll translate complex business flows into del…
Lead Software Engineer - Frontend
Freshworks·Hyderabad, in
Responsibilities On a typical day at the office, you will: Develop complex widgets and features in our products and websites, which often involve multiple layers of nested components/modules. Develop reliable lower-order utilities and modules which will be used by other front-end…
Senior Sales Operations Analyst
Freshworks·San Mateo, CA, us
We're looking for a highly skilled Senior Sales Operations Analyst to join our North America Field Revenue Operations team. In this strategic role, you'll blend analytical rigor with strong business partnership skills to drive insights, optimize sales performance, and support sca…
Manager - Sales (New Business) DACH (m/f/d)
Freshworks·Berlin, de
As a Manager - Sales (New Business) DACH (m/f/d) for Freshworks, you’ll be responsible and instrumental in managing our revenue growth for the Enterprise New Business in the DACH region . You will manage all aspects of the sales management process and Go to Market strategy for th…
Lead - Account Executive
Freshworks·London, gb
As a Lead - Account Executive, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new (strategic/enterprise) accounts, strengthen relationships with existing customers, and apply your SaaS expertise to engage effectively with both b…
Senior Business Analyst (Sales Operations)
Freshworks·Chennai, in
We are seeking a highly skilled Business Analyst to join our dynamic team. In this pivotal role, you will leverage your analytical prowess to drive strategic initiatives and optimize operational efficiencies across the organization. As a Business Analyst, you will serve as a key …
Overlay Consulting Manager
Freshworks·London, gb
This position will be a part of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role. As a Strategic CX Account Executive, you will lead Freshworks’ efforts to build transformative partnerships wi…
Lead - Digital Marketing
Freshworks·Chennai, in
We’re looking for a results-driven Demand Generation Specialist to scale our customer expansion efforts. The ideal candidate is a self-starter and diligent marketer with hands-on experience in demand gen, ABM, or digital campaigns, capable of translating customer insights into ef…
Lead - Business Analyst
Freshworks·Chennai, in
We are hiring a Business Analyst to support FPS Operations with a primary focus on Services bookings, pipeline visibility, forecast accuracy, commercial performance tracking, and reporting governance. This role will work closely with Services Sales stakeholders, regional leadersh…
Lead - Solution Engineer
Freshworks·Munich, BY, de
We are looking for a Lead Solutions Engineer to support the continued growth of our business in Germany. You will play a critical role by being the technical expert that helps our team with closing new business opportunities as well as consulting or selling to the most strategic …
Lead - Solution Engineer
Freshworks·Berlin, BE, de
We are looking for a Lead Solutions Engineer to support the continued growth of our business in Germany. You will play a critical role by being the technical expert that helps our team with closing new business opportunities as well as consulting or selling to the most strategic …
Overlay Consulting Manager
Freshworks·Bengaluru, in
This position will be a part of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role. As a Strategic CX Account Executive, you will lead Freshworks’ efforts to build transformative partnerships wi…
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