Company · 990 open roles
Careers at Freshworks
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990 positions at Freshworks
Specialist - Marketing Operations (North America)
Freshworks·Chennai, in
Key Responsibilities: • Manage lead operations, including lead routing, assignment updates, and enrichment processes to ensure timely and accurate lead distribution. • Handle ticket management by addressing and resolving requests related to lead assignment, campaign execution, an…
Senior Account Management - Top Tier EX (North America)
Freshworks·Bengaluru, in
We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a su…
Staff Product Manager - Enterprise Security, IAM & Data Platform
Freshworks·Bengaluru, in
As a Staff Product Manager for the MCP (Platform), you will serve as a highly experienced individual contributor recognized for your deep technical and domain expertise. In this role, you will tackle Freshworks' most complex, ambiguous, and technically challenging platform proble…
Principal Engineer - Data Engineering
Freshworks·Hyderabad, Telangana, India
Principal Engineer - Data Engineering at Freshworks. Location: Hyderabad, Telangana, India. Role: defining architecture, scaling ingestion, mentoring engineers Requirements: 15+ years in data/platform engineering; Bachelor's or Master's in CS/Engineering/Information Systems; expe…
Principal Engineer - Data Engineering
Freshworks·Hyderabad, in
As the most senior individual contributor within our data engineering organization, the Principal Staff Engineer – Data will define the long-term technical vision for Freshworks' data platform. This strategic leader will orchestrate architectural decisions across data ingestion, …
Senior Software Engineer - Site Reliability
Freshworks·Chennai, in
Impact You Can Create Accelerate Delivery Velocity: Design and scale robust, automated CI/CD pipelines that transition code from development to production seamlessly, minimizing time-to-market. Maximize System Resilience: Establish proactive, high-fidelity monitoring and logging …
Director, FedRAMP Program
Freshworks·San Mateo, California, United States
Director, FedRAMP Program at Freshworks. Location: San Mateo, California, United States. Role: leading program, managing authorization, coordinating stakeholders Requirements: 10+ years in cybersecurity/compliance/GRC with direct FedRAMP Moderate ATO experience, deep knowledge of…
Director, FedRAMP Program
Freshworks·San Mateo, CA, us
We are seeking an experienced Director, FedRAMP Program, to lead our federal compliance and authorization program for our SaaS cloud service offerings. This role reports directly to the Chief Information Security Officer and owns the end-to-end FedRAMP journey, from readiness and…
Senior Director, Marketing Intelligence & Decision Science
Freshworks·San Mateo, CA, us
The Senior Director of Marketing Intelligence & Decision Science will lead the evolution of Freshworks’ marketing intelligence and performance ecosystem. This leader will transform how Marketing measures performance, generates insights, predicts outcomes, and drives decision-maki…
Senior Software Engineer - Full Stack
Freshworks·Hyderabad, in
At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Senior Full Stack Engineer, you will be a key builder turning this vision into high-performance software—developing robust backend components and responsive …
Lead Software Engineer - Full Stack
Freshworks·Chennai, in
At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into high-performance software—engineering robust backend systems and respo…
Staff Engineer - Full Stack
Freshworks·Chennai, in
At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4), you will architect the end-to-end systems that drive our global SaaS products, balancing complex distributed backend infrastructure with hig…
Vice President, Billing & Renewals - Operations & Transformation
Freshworks·San Mateo, CA, us
We are seeking an exceptional Vice President, Billing & Renewals to lead and transform a mission critical function that sits at the intersection of customer experience, monetization, and recurring revenue growth. This executive leader will be responsible for modernizing Billing &…
Senior Product Marketing Manager
Freshworks·San Mateo, CA, us
Freshworks is looking for a Senior Product Marketing Manager to own the go-to-market strategy and narrative for our core service management products (Freshservice and Freshservice for Business Teams). These are the largest, highest-visibility products in the Freshservice portfoli…
Principal AI Solutions Engineer
Freshworks·Boston or United States or North America
Principal AI Solutions Engineer at Freshworks. Location: Boston or United States or North America. Role: leading engagements, advising customers, mentoring teams Requirements: 10+ years in solutions engineering or related customer-facing technical roles; deep knowledge of AI/Gene…
Principal AI Solutions Engineer
Freshworks·Boston, MA, us
Freshworks is seeking a Principal AI Solutions Engineer to serve as the AI technical leader for our North America Employee Experience business. This is a highly strategic, customer-facing role focused on accelerating AI revenue growth, helping customers realize measurable busines…
Principal AI Solutions Engineer
Freshworks·San Mateo, CA, us
Freshworks is seeking a Principal AI Solutions Engineer to serve as the AI technical leader for our North America Employee Experience business. This is a highly strategic, customer-facing role focused on accelerating AI revenue growth, helping customers realize measurable busines…
Manager - Solution Engineering
Freshworks·San Mateo, CA, us
Freshworks is looking for an exceptional Manager of Solutions Engineering to lead our Enterprise Solutions Engineering team in North America, focused on organizations with 1,000 to 5,000 employees. This is a high-impact leadership role responsible for developing and scaling a tea…
Account Executive - Mid Market
Freshworks·Boston, us
At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of wor…
Account Manager - Mid Market
Freshworks·Boston, us
We are looking for an experienced an Account Manager - Mid Market who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track rec…
Business Development Manager
Freshworks·Boston, Massachusetts, United States
Business Development Manager at Freshworks. Location: Boston, Massachusetts, United States. Role: conducting outreach, qualifying prospects, creating pipeline Requirements: 1-2 years experience in business development or sales; cold outreach, account research, qualifying prospect…
Business Development Manager
Freshworks·Boston, MA, us
As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qua…
Lead - Cybersecurity Third-Party Risk Management
Freshworks·Chennai, in
Freshworks is seeking a seasoned Third Party Risk Management (TPRM) professional to join our Cybersecurity GRC team. This is a senior individual contributor role responsible for designing and operating a robust, scalable TPRM programme that keeps pace with Freshworks' rapid growt…
Lead - SOC Analyst (SIEM & SOAR)
Freshworks·Chennai, in
Job Summary We are seeking a Lead SOC Engineer with strong expertise in SIEM administration, SOAR automation, and security monitoring across both enterprise and cloud environments. The role will focus on enhancing SOC capabilities, improving threat detection, automating response …
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