Company · 145 open roles
Careers at Sutherland
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145 positions at Sutherland
Technical Account Manager
Sutherland·Bogotá, Bogota, Colombia
Technical Account Manager at Sutherland. Location: Bogotá, Bogota, Colombia. Role: managing accounts, resolving escalations, driving improvements Requirements: 5+ years in technical support/account management, advanced English (B2+), experience with enterprise customers, cloud/Sa…
Technical Account Manager
Sutherland·Bogotá, Bogotá D.C., Colombia
Technical Account Manager at Sutherland. Location: Bogotá, Bogotá D.C., Colombia. Role: managing accounts, troubleshooting issues, conducting reviews Requirements: 10+ years customer account experience, 5+ years enterprise account management, technical expertise in contact center…
Senior Business Analyst
Sutherland·Bogotá, Bogotá, D.C., Colombia
Senior Business Analyst at Sutherland. Location: Bogotá, Bogotá, D.C., Colombia. Role: developing dashboards, ensuring data-quality, translating insights Requirements: 5+ years in FP&A, business finance, or analytics; expertise in Power BI (DAX, dataflows, modeling); experience i…
Software Engineer
Sutherland·Bogotá, Bogota, Colombia
Software Engineer at Sutherland. Location: Bogotá, Bogota, Colombia. Role: developing software, designing solutions, troubleshooting issues Requirements: 3–5+ years software engineering experience; proficiency with Java, Python, SQL/PL-SQL; experience with relational/NoSQL databa…
Lead Customer Experience
Sutherland·Clark, Pampanga, Philippines
Lead Customer Experience at Sutherland. Location: Clark, Pampanga, Philippines. Role: conducting observations, delivering analysis, coaching consultants Requirements: 1+ year quality analyst experience in a call center, strong computer literacy, fluent English (B2+), proficiency …
Accounts Payables Associate
Sutherland·Mandeville, Manchester, Jamaica
Accounts Payables Associate at Sutherland. Location: Mandeville, Manchester, Jamaica. Role: processing payables, navigating systems, multitasking Requirements: Minimum 4 CXC/GCE including English and a numeric subject; understanding of accounts payables; valid government ID, TRN …
Trainer | Banking Account
Sutherland·Clark, Pampanga, Philippines
Trainer | Banking Account at Sutherland. Location: Clark, Pampanga, Philippines. Role: conducting training, coaching consultants, analyzing performance Requirements: College preferred, B2 English, 2+ years training experience, 30 WPM typing (85% accuracy), proficient in Microsoft…
Retail Customer Service Associate - UK Market
Sutherland·Kingston or United Kingdom or North America
Retail Customer Service Associate - UK Market at Sutherland. Location: Kingston or United Kingdom or North America. Role: assessing needs, resolving issues, building relationships Requirements: Minimum education equivalent to high school; must pass criminal background and English…
Senior VOICE Backend Software Engineer (Node.js and Java) | Remote | Bulgaria
Sutherland·Sofia or Bulgaria
Senior VOICE Backend Software Engineer (Node.js and Java) | Remote | Bulgaria at Sutherland. Location: Sofia or Bulgaria. Role: developing backend, optimizing databases, troubleshooting production Requirements: Extensive backend development experience with Node.js and Java, stron…
Developer (C#.NET)
Sutherland·Hyderabad, Telangana, India
Developer (C#.NET) at Sutherland. Location: Hyderabad, Telangana, India. Role: architecting systems, designing solutions, developing applications Requirements: 10+ years .NET Core architecture and development experience (.NET Core 9+); strong ASP.NET Core, Entity Framework, rela…
Kundenberater im Verkauf mit Deutsch – Sofia
Sutherland·Sofia, Sofia City Province, Bulgaria
Kundenberater im Verkauf mit Deutsch – Sofia at Sutherland. Location: Sofia, Sofia City Province, Bulgaria. Role: phone selling, advising customers, meeting targets Requirements: German C1 proficiency, strong phone-sales and communication skills, persuasive and results-oriented, …
Sales Manager | Outbound Sales Operations (B2B)
Sutherland·Tarlac City, Central Luzon, Philippines
Sales Manager | Outbound Sales Operations (B2B) at Sutherland. Location: Tarlac City, Central Luzon, Philippines. Role: strengthening relationships, analyzing data, managing performance Requirements: 3 years operations/management experience, 2 years call-center sales, people mana…
Insurance Customer Care Benefits Advisor
Sutherland·Kingston, N/A, Jamaica
Insurance Customer Care Benefits Advisor at Sutherland. Location: Kingston, N/A, Jamaica. Role: answering calls, processing payments, updating records Requirements: Handle inbound customer calls about insurance policies, update contact and billing information, process payments, u…
Lead-Real Time Analyst
Sutherland·Taguig, Metro Manila, Philippines
Lead-Real Time Analyst at Sutherland. Location: Taguig, Metro Manila, Philippines. Role: monitoring performance, analyzing data, mentoring team Requirements: 2+ years RTA experience in voice contact centers, 1+ year call center experience, high school diploma/GED, advanced Micros…
Business Analyst
Sutherland·Bogotá, Bogota, Colombia
Business Analyst at Sutherland. Location: Bogotá, Bogota, Colombia. Role: gathering requirements, analyzing data, supporting implementations Requirements: Advanced English (B2+), experience in business analysis or implementations, strong analytical skills, Microsoft Excel and SQL…
Project Manager - IT
Sutherland·Bogotá, Bogota, Colombia
Project Manager - IT at Sutherland. Location: Bogotá, Bogota, Colombia. Role: managing projects, managing stakeholders, controlling costs Requirements: 5+ years PM experience leading teams in matrix environments; experience with international clients, software SDLC, IT/telephony/…
Senior Associate- General Accounting
Sutherland·Kingston, St. Andrew Parish, Jamaica
Senior Associate- General Accounting at Sutherland. Location: Kingston, St. Andrew Parish, Jamaica. Role: performing accounting, reconciling accounts, processing invoices Requirements: Post-secondary education (CAT/ACCA, diploma or associate degree), 1+ years related AP/AR or gen…
Facility Lead
Sutherland·Pristina, Pristina, XK
Facility Lead at Sutherland. Location: Pristina, Pristina, XK. Role: coordinating logistics, administering documentation, managing vendors Requirements: University degree required, prior administrative experience, excellent English, strong MS Office skills, facility maintenance u…
Kundenberater im Verkauf mit Deutsch – Sofia
Sutherland·Sofia or Bulgaria
Kundenberater im Verkauf mit Deutsch – Sofia at Sutherland. Location: Sofia or Bulgaria. Role: selling products, advising customers, ensuring satisfaction Requirements: German C1 required, phone-sales experience or BPO advantageous, strong communication and persuasion, analytical…
Associate Manager - Technical Advisor
Sutherland·Hyderabad, Telangana, India
Associate Manager - Technical Advisor at Sutherland. Location: Hyderabad, Telangana, India. Role: documenting requirements, creating blueprints, scripting SQL Requirements: 8+ years in healthcare IT (technical role, preferably SQL DBA); SQL scripting; SaaS/cloud experience; indus…
Senior Associate Manager - Research
Sutherland·Mumbai, Maharashtra, India
Senior Associate Manager - Research at Sutherland. Location: Mumbai, Maharashtra, India. Role: executing projects, leading teams, managing clients Requirements: 5-7 years in market research/consulting with 2-3 years on international consulting projects, client-facing experience, …
Applicant - Associate/Sr. Associate
Sutherland·Navi Mumbai, Maharashtra, India
Applicant - Associate/Sr. Associate at Sutherland. Location: Navi Mumbai, Maharashtra, India. Role: handling interactions, resolving queries, maintaining records Requirements: Provide international inbound/outbound voice support across multiple domains. Requires English proficien…
L4-Data Science-CRL
Sutherland·Hyderabad, Telangana, India
L4-Data Science-CRL at Sutherland. Location: Hyderabad, Telangana, India. Role: leading initiatives, developing models, integrating models Requirements: Master's +5 years or Bachelor's +7 years in relevant quantitative field; 5+ years processing large datasets; 3+ years ML produc…
L4-Data Analyst-CRL
Sutherland·Bengaluru, Karnataka, India
L4-Data Analyst-CRL at Sutherland. Location: Bengaluru, Karnataka, India. Role: analyzing datasets, mapping processes, engaging stakeholders Requirements: 5+ years as a data/BI analyst with complex SQL, data profiling/validation, UAT experience; Bachelor's in relevant field requi…