Company · 273 open roles
Careers at Sutherland
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273 positions at Sutherland
Accounts Payables Associate
Sutherland·Mandeville, Manchester Parish, Jamaica, //12, jm
This position will provide the review of invoices/disbursements and determine if payment can be granted to parents/providers for The Scholarship Programs. This position will provide support for the Purchase Assistance Request Program, to ensure that requests are processed in a ti…
Customer Insurance Benefits Advisor
Sutherland·Kingston, St. Andrew Parish, Jamaica, //1, jm
Sutherland is seeking a motivated and passionate person to join us as an Customer Insurance Benefits Advisor . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us su…
Back Office Customer Care Associate
Sutherland·Kingston, St. Andrew Parish, Jamaica, //1, jm
Consultants in this role get to: Be the point of contact: Proactively process, expedite and follow-up on orders in an accurate, timely and professional manner. Manage, coordinate and integrate all Customer Care activities to ensure customer satisfaction; Maintain and tenaciously …
Quality Supervisor
Sutherland·Mandaluyong City, //NCR, ph
Prepare weekly Sampling Plan and share with the CE team. Ensure that all types of transactions are monitored. Ensure that all the three types of audits are done as recommended by COPC - Live, Recorded and Side-by-Side. Ensure Sampling Adherence is met MIPs are implemented if requ…
Retail Customer Care Associate
Sutherland·Mandeville, Manchester Parish, Jamaica, //12, jm
Large e-Commerce Furniture Marketplace seeking c andidate that will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our clients' accounts might face with accuracy and efficiency. Candidate should be genuinely excited to hel…
Technical Support Representative L1
Sutherland·Bogotá, //BOGOTA, co
We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to IoT devices and web applications. Your primary…
Senior Team Manager - Mortgage
Sutherland·Mabalacat City, Central Luzon, ph
Sutherland is seeking a Senior Team Manager to lead a Mortgage Communication Desk team responsible for delivering timely, accurate, and professional support throughout the loan lifecycle. This role serves as the operational lead for communication-related activities, ensuring exce…
Training Manager | Retail Vertical | Onsite | Alexandria, Egypt
Sutherland·Alexandria, Alexandria Governorate, eg
We are seeking a highly skilled and motivated Training Manager to join our team - supporting our retail vertical! In this role, you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization. As a …
Software Implementation Engineer - VoIP, SIP, Networking, Windows Server
Sutherland·Bogotá, Bogota, co
We are seeking for an Implementation Engineer with 5-10 years of experience to join our Delivery and Engineering team as NTR-x Professional Services Engineers (PSE). The role is responsible for the remote installation, implementation, configuration, and integration of the NiCE NT…
Customer Service Representative
Sutherland·Cairo, Cairo Governorate, eg
This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer sa…
Customer Support Specialist with Swedish and English
Sutherland·Sofia, Sofia City Province, bg
Our client is the world's largest international mobile virtual network operator, serving over 16 million customers across 23 countries—with a new customer joining every two seconds. Our mission is to connect friends and family around the world by offering low-cost, high-quality d…
Oracle HCM Payroll Consultant
Sutherland·Hyderabad, TS, in
Processing & Operations : Manage end-to-end payroll cycles, validate input data, and oversee salary, bonus, and deduction calculations. Compliance & Statutory Filing : Apply local tax rules, labor laws, and file periodic returns (such as PF, PT, and TDS in India). System Advisory…
Clinical Healthcare BPO Consultant
Sutherland·Taguig, NCR, ph
*For Pooling Purposes* Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice. Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet their expect…
Forward Deployed Engineer | Bucharest | Romania | Hybrid
Sutherland·Bucharest, Bucharest, ro
Sutherland is seeking a Forward Deployed Engineer to join our team in Bucharest, Romania! In this role you'll get to: Collaborate with the team to understand business requirements and configure solutions accordingly Test and validate configurations to ensure they meet the busines…
Retail Customer Care Associate
Sutherland·Mandeville, Manchester Parish, Jamaica, //12, jm
Large e-Commerce Furniture Marketplace seeking c andidate that will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our clients' accounts might face with accuracy and efficiency. Candidate should be genuinely excited to hel…
Urgent: Trainer - Palayan
Sutherland·Palayan City, Central Luzon, ph
Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectation…
Customer Service Consultant (Cantonese Speaker)
Sutherland·Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, //14, my
What you’ll do Support customers through live chat and inbound calls with warmth and care Solve everyday tech issues, such as login errors and device compatibility Guide customers through account and billing questions Keep clear, accurate records of every interaction Stay up to d…
Spanish Customer Service Representatives - Emergency (Virginia State Residents)
Sutherland·Virginia Beach, VA, us
The Emergency Customer Service Representative will deliver excellent customer care and create sustainable value for customers via phone, email, chat, and correspondence. This includes: · Agents will be handling various types of customer service calls (i.e. service request…
Customer Care Representative
Sutherland·Halifax, NS, ca
Hourly Wage Medical, dental and vision benefits Paid training & PTO Advancement opportunities – 80% of our frontline leaders have been promoted from within Monthly rewards & recognition programs Employee Discounts Health and Wellness programs including a personal trainer dedicate…
Training Manager | ATT | Alex
Sutherland·Alexandria, Alexandria Governorate, eg
At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Manager for Training who will create and facilit…
Associate Manager - HRBP
Sutherland·Bogotá, Bogota, co
Associate HR Managers in this role gets to: Shape workplace culture: Present and model HR philosophy and policies Be the expert: Provide policy interpretation guidance to employees Strengthen relationships: Resolve employee relations issues timely through appropriate coaching and…
Senior Associate - IT Helpdesk
Sutherland·Chennai, TN, in
To act as the central point of contact between the user and IT Service Management. To handle incidents and requests and provide an interface for other activities such as Change, Problem, Configuration, Release, Service Level, and IT Service Continuity. We are a group of dynamic a…
Sr. Data Analyst | Canada | Remote
Sutherland·Windsor, ON, ca
**CANADA BASED**(remote) As a Senior Data Analyst , you’ll be a key driver of insight and innovation within our Enterprise Data and Analytics team. We’re looking for a curious, detail-oriented professional who thrives on turning complex scientific and operational data into clear,…
Senior Associate - IT Helpdesk
Sutherland·Chennai, //TN, in
To act as the central point of contact between the user and IT Service Management. To handle incidents and requests and provide an interface for other activities such as Change, Problem, Configuration, Release, Service Level, and IT Service Continuity. We are a group of dynamic a…
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