About this role
Retail Customer Care Associate at Sutherland. Location: Mandeville, Jamaica. Role: answering inquiries, resolving issues, documenting interactions Requirements: High school diploma/GED or 4 CXC/GCE including English and a numeric subject; valid government ID/TRN/NIS; flexible availability including weekends and public holidays; basic PC and MS Office skills; 35 WPM typing; ability to pass background and drug screening; customer service experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, CRM Commitment: Full Time Workplace: Onsite Languages: English