Company · 990 open roles
Careers at Freshworks
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990 positions at Freshworks
Specialist - Marketing Operations
Freshworks·Bengaluru, Karnataka, India
Specialist - Marketing Operations at Freshworks. Location: Bengaluru, Karnataka, India. Role: managing leads, ensuring data, supporting automation Requirements: 5-8 years in marketing or sales operations; strong Salesforce and Marketo experience; analytics, ticketing, and automat…
Specialist - Marketing Operations
Freshworks·Bengaluru, KA, in
Key Responsibilities: • Manage lead operations, including lead routing, assignment updates, and enrichment processes to ensure timely and accurate lead distribution. • Handle ticket management by addressing and resolving requests related to lead assignment, campaign execution, an…
Lead - Account Management (CX - US Enterprise)
Freshworks·Chennai, Tamil Nadu, India
Lead - Account Management (CX - US Enterprise) at Freshworks. Location: Chennai, Tamil Nadu, India. Role: managing accounts, driving revenue, building relationships Requirements: 6+ years in SaaS account management or B2B sales, Bachelor's degree required, strong commercial acume…
Lead - Account Management (CX - US Enterprise)
Freshworks·Chennai, in
The Account Management team partners with existing customers to maximize the value of their Freshworks investment while driving long-term revenue growth. As a Senior Account Manager, you will nurture strategic customer relationships, identify expansion opportunities, and position…
Senior Director - Product Design
Freshworks·Hyderabad, Telangana, India
Senior Director - Product Design at Freshworks. Location: Hyderabad, Telangana, India. Role: defining strategy, leading team, driving execution Requirements: 15 years in product design with 5+ years managing managers, enterprise SaaS experience, strong portfolio, AI integration e…
Senior Director - Product Design
Freshworks·Hyderabad, in
Roles & Responsibilities Vision & Strategy: Define and drive the long-term design vision and strategy for integrated product portfolios. User advocacy: Champion a deep understanding of users to ensure products are not just functional, but indispensable. Cross-functional alignment…
Staff Engineer - Systems
Freshworks·Chennai, in
As a Staff Software Engineer (IC4) within the Systems team, you will act as a principal technical architect and champion for our foundational infrastructure. You will be responsible for defining the technical direction of our core distributed systems, solving complex scaling para…
Staff Engineer - Systems
Freshworks·Chennai, Tamil Nadu, India
Staff Engineer - Systems at Freshworks. Location: Chennai, Tamil Nadu, India. Role: architecting infrastructure, optimizing systems, guiding teams Requirements: 9+ years in software systems engineering with staff/principal-level architecture experience; deep distributed systems, …
Lead Software Engineer - Full Stack
Freshworks·Hyderabad, in
At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into high-performance software—engineering robust backend systems and respo…
Lead Software Engineer - Full Stack
Freshworks·Hyderabad, Telangana, India
Lead Software Engineer - Full Stack at Freshworks. Location: Hyderabad, Telangana, India. Role: designing systems, developing software, mentoring engineers Requirements: 5+ years building and scaling SaaS products; strong full-stack engineering, system design, data modeling, DSA,…
Lead Software Engineer - Full Stack
Freshworks·Chennai, in
At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into high-performance software—engineering robust backend systems and respo…
Lead Software Engineer - Full Stack
Freshworks·Chennai, Tamil Nadu, India
Lead Software Engineer - Full Stack at Freshworks. Location: Chennai, Tamil Nadu, India. Role: designing systems, developing backend, mentoring engineers Requirements: 5–8 years building and scaling SaaS products; strong full-stack engineering, system design, data modeling, DSA, …
Staff Engineer - Full Stack
Freshworks·Chennai, in
At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4) , you will architect the end-to-end systems that drive our global SaaS products, balancing complex distributed backend infrastructure with hi…
Staff Engineer - Full Stack
Freshworks·Chennai, Tamil Nadu, India
Staff Engineer - Full Stack at Freshworks. Location: Chennai, Tamil Nadu, India. Role: architecting systems, mentoring engineers, building services Requirements: 10+ years building and scaling full-stack applications; strong system design, data structures & algorithms, microservi…
Lead Software Engineer - Machine Learning
Freshworks·Bengaluru, Karnataka, India
Lead Software Engineer - Machine Learning at Freshworks. Location: Bengaluru, Karnataka, India. Role: implementing frameworks, building pipelines, deploying services Requirements: 6+ years ML/software engineering experience, production LLM/agent systems, proficiency in distribute…
Lead Software Engineer - Machine Learning
Freshworks·Bengaluru, in
As a Machine Learning Engineer in the Agentic AI team, you will be at the forefront of the next paradigm shift in artificial intelligence. You will transition from static models to building autonomous, goal-driven intelligent agents capable of dynamic reasoning, tool execution, a…
Lead - Customer Success (CX - US Enterprise)
Freshworks·Chennai, Tamil Nadu, India
Lead - Customer Success (CX - US Enterprise) at Freshworks. Location: Chennai, Tamil Nadu, India. Role: engaging customers, driving adoption, preventing churn Requirements: 6–9 years SaaS customer success experience, bachelor's degree required, strong communication and consultati…
Staff Backend AI Platform Engineer
Freshworks·San Mateo, CA, us
We are seeking a Backend AI Platform Engineer to lead the development of core backend services powering our Agentic AI Platform. In this role, you will be the primary technical driver for building reasoning-driven agents, multi-agent orchestration, and outcome-based workflows. Yo…
Director - Sales
Freshworks·London, England, United Kingdom
Director - Sales at Freshworks. Location: London, England, United Kingdom. Role: leading sales, managing pipeline, coaching team Requirements: Minimum 8 years leading and scaling quota-carrying B2B SaaS enterprise sales; deep knowledge of UKI enterprise software market, strong co…
Director - Sales
Freshworks·London, gb
As the Director of Sales for the UK & Ireland, you will assume strategic oversight of our Enterprise New Business division. This is a critical leadership appointment responsible for engineering a scalable, high-performing revenue operation across our most mature market segment. O…
Staff Product Designer
Freshworks·San Mateo, CA, us
Working with cross-functional teams (developers, product managers, product researchers, content designers, fellow designers) to drive design vision and strategy that meets the needs of our users Applying strategic thinking to visualize ideas and concepts and communicate them effe…
Lead - Account Executive (Malaysia)
Freshworks·Singapore, sg
As a Lead Account Executive based in Singapore (MY territory) , you will drive growth and consistently exceed revenue goals within your assigned territory. You will win new strategic and enterprise accounts, build lasting customer relationships, and apply your SaaS expertise to e…
Lead - Account Executive (Malaysia)
Freshworks·Singapore, Singapore, Singapore
Lead - Account Executive (Malaysia) at Freshworks. Location: Singapore, Singapore, Singapore. Role: driving growth, managing accounts, closing deals Requirements: 7+ years quota-carrying SaaS sales experience in mid-market or enterprise, proven track record of exceeding revenue g…
Lead - Solution Engineer
Freshworks·Boston, MA, us
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impa…
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