About this role
Manager - Customer Success at Freshworks. Location: Paris, Île-de-France, France. Role: leading team, driving retention, building playbooks Requirements: 8+ years in Customer Success/SaaS with 3+ years leading teams across multiple European markets; proven record in retention and expansion, strong cross-functional and executive communication, analytical leader, fluent in English and French and/or German. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English, French, German