Company · 51 open roles
Careers at Transcom
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51 positions at Transcom
Customer Service Representative
Transcom·New Cairo or Cairo
Customer Service Representative at Transcom. Location: New Cairo or Cairo. Role: supporting clients, responding queries, proposing improvements Requirements: C1 English proficiency (written & spoken), strong verbal/written communication, empathy, adaptability, phone-based custome…
CSR Agent
Transcom·New Cairo or Cairo
CSR Agent at Transcom. Location: New Cairo or Cairo. Role: responding queries, providing support, integrating tools Requirements: C1/B2 German proficiency, strong verbal and written communication, customer service skills, ability to absorb information and adapt; rotational 24/7 s…
Customer Service Representative (100% Remote) - Catalan Market
Transcom·Porto, /, Portugal
Customer Service Representative (100% Remote) - Catalan Market at Transcom. Location: Porto, /, Portugal. Role: handling inquiries, resolving issues, providing support Requirements: Native or C1+ Catalan, full-time availability for rotating shifts (including weekends), strong ora…
Real Time Analyst - Davao, Philippines
Transcom·Davao, Davao del Sur, Philippines
Real Time Analyst - Davao, Philippines at Transcom. Location: Davao, Davao del Sur, Philippines. Role: managing traffic, analyzing trends, reporting data Requirements: 3+ years contact center experience with at least 1 year traffic/real-time management in a skills-based routing e…
CX IT Implementation Specialist - Manila, Philippines
Transcom·Pasig or Manila or Philippines
CX IT Implementation Specialist - Manila, Philippines at Transcom. Location: Pasig or Manila or Philippines. Role: configuring tools, testing deployments, supporting systems Requirements: Configure, test, deploy, and support cloud-based contact center tools; experience with Pytho…
Sales Home Office Kundenberater / Call Center Agent (w/m/d) Telekommunikation
Transcom·Rostock, Mecklenburg-Vorpommern, Germany
Sales Home Office Kundenberater / Call Center Agent (w/m/d) Telekommunikation at Transcom. Location: Rostock, Mecklenburg-Vorpommern, Germany. Role: advising customers, selling tariffs, handling admin Requirements: Minimum 1 year call center/customer service experience; excellent…
Savetnik u oblasti korisničke podrške na nemačkom jeziku u oblasti online bankarstva
Transcom·Novi Sad, Vojvodina, Serbia
Savetnik u oblasti korisničke podrške na nemačkom jeziku u oblasti online bankarstva at Transcom. Location: Novi Sad, Vojvodina, Serbia. Role: processing claims, collecting information, evaluating documents Requirements: German language (minimum B2), basic English, computer liter…
Agent korisničke podrške u oblasti online bankarstva (nemački jezik)
Transcom·Belgrade or Novi Sad or Niš or Serbia
Agent korisničke podrške u oblasti online bankarstva (nemački jezik) at Transcom. Location: Belgrade or Novi Sad or Niš or Serbia. Role: handling inquiries, monitoring transactions, processing requests Requirements: German proficiency (minimum B2), basic English, computer literat…
Reporting Analyst - Manila, Philippines
Transcom·Pasig, Metro Manila, Philippines
Reporting Analyst - Manila, Philippines at Transcom. Location: Pasig, Metro Manila, Philippines. Role: creating reports, verifying accuracy, analyzing data Requirements: 5+ years contact center experience, 2+ years BPO reporting, expert Microsoft Excel and VBA Macro, Google Suite…
NA GPS Advisor - Canada Timekeeping - Manila, Philippines
Transcom·Pasig or Manila or Philippines
NA GPS Advisor - Canada Timekeeping - Manila, Philippines at Transcom. Location: Pasig or Manila or Philippines. Role: administering timekeeping, resolving discrepancies, supporting payroll Requirements: Experience supporting Canada timekeeping/payroll operations, knowledge of Ca…
ITSM Specialist - Philippines
Transcom·Pasig or Philippines
ITSM Specialist - Philippines at Transcom. Location: Pasig or Philippines. Role: analyzing needs, designing processes, automating workflows Requirements: 5+ years IT experience with 3+ years in ITSM; practical coding skills (JavaScript); strong business communication, documentati…
HSE Facilities Audit Officer (HSEO)
Transcom·Lac, Chad
HSE Facilities Audit Officer (HSEO) at Transcom. Location: Lac, Chad. Role: conducting audits, monitoring compliance, preparing reports Requirements: Bachelor's in facilities management/engineering/HSE, English B2, 1+ year audit/inspection experience, knowledge of ISO 14001 and I…
Technical and Customer Experience Advisor - Work From Home - Canada - Canada
Transcom·Manitoba or New Brunswick or Ontario or Canada
Technical and Customer Experience Advisor - Work From Home - Canada - Canada at Transcom. Location: Manitoba or New Brunswick or Ontario or Canada. Role: troubleshooting devices, assisting customers, processing transactions Requirements: Must be 18+, high school diploma or equiva…
Scheduling Analyst- Manila, Philippines
Transcom·Pasig or Manila or Philippines
Scheduling Analyst- Manila, Philippines at Transcom. Location: Pasig or Manila or Philippines. Role: maintaining schedules, analyzing staffing, publishing rosters Requirements: University degree, 1+ year forecasting/scheduling experience (Excel, Erlang), 2+ years RTA experience, …
Junior Resource Planning Analyst
Transcom·Cairo or 5th Settlement or Smart Village
Junior Resource Planning Analyst at Transcom. Location: Cairo or 5th Settlement or Smart Village. Role: supporting planning, assisting scheduling, optimizing allocation Requirements: English B1+, 1+ year in administration or resource planning, university/college diploma (economic…
Technical and Customer Experience Advisor - Work From Home - US
Transcom·United States or Greenville or Alabama or Arkansas or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Missouri or Mississippi or Nebraska or New Hampshire or North Carolina or North Dakota or New Mexico or Ohio or Oklahoma or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
Technical and Customer Experience Advisor - Work From Home - US at Transcom. Location: United States or Greenville or Alabama or Arkansas or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Missouri or Mississippi or Nebraska or New Hampshire o…
Senior Real Time Analyst
Transcom·New Cairo or 5th Settlement or Smart Village
Senior Real Time Analyst at Transcom. Location: New Cairo or 5th Settlement or Smart Village. Role: monitoring performance, adjusting schedules, analyzing trends Requirements: English B2, 2+ years RTA/WFM experience, college diploma in economics/business or similar, strong MS Off…
Technical Support Engineer - Manila, Philippines
Transcom·Pasig or Manila or Philippines
Technical Support Engineer - Manila, Philippines at Transcom. Location: Pasig or Manila or Philippines. Role: publishing content, troubleshooting issues, mapping processes Requirements: Technical university degree, beginner web development skills (HTML/CSS), Google Workspace and …
Software Engineer - Manila, Philippines
Transcom·Pasig or Manila or Philippines
Software Engineer - Manila, Philippines at Transcom. Location: Pasig or Manila or Philippines. Role: developing applications, designing functionality, analyzing requirements Requirements: Technical university degree, intermediate web development skills (PHP, MySQL/MSSQL, REST API…
WFM Junior Analyst
Transcom·Cairo or New Cairo or Smart Village
WFM Junior Analyst at Transcom. Location: Cairo or New Cairo or Smart Village. Role: supporting workforce, generating reports, monitoring performance Requirements: English B1+, strong MS Office/Excel and Google Workspace skills, 0–1 year WFM or data/reporting experience preferred…
Customer Service Representative
Transcom·Cairo or New Cairo
Customer Service Representative at Transcom. Location: Cairo or New Cairo. Role: supporting customers, answering calls, managing accounts Requirements: Dutch C1/B2 written and spoken proficiency, strong verbal/written communication and interpersonal skills, adaptability, phone-ba…
Customer Service Representative
Transcom·New Cairo or Cairo
Customer Service Representative at Transcom. Location: New Cairo or Cairo. Role: supporting customers, responding queries, proposing improvements Requirements: B2 English proficiency, strong verbal and written communication, empathy, adaptability, and problem-solving; one-month p…
Business Analyst
Transcom·Cairo or New Cairo or Smart Village
Business Analyst at Transcom. Location: Cairo or New Cairo or Smart Village. Role: analyzing performance, designing dashboards, presenting insights Requirements: Advanced Microsoft Excel and Power Query skills, experience designing dashboards (Looker Studio/Power BI/Tableau), ana…
Scheduling Analyst - Bacolod, Philippines
Transcom·Pasig or Bacolod
Scheduling Analyst - Bacolod, Philippines at Transcom. Location: Pasig or Bacolod. Role: maintaining schedules, analyzing staffing, managing rosters Requirements: University degree, 1+ year forecasting/scheduling experience, 2+ years RTA experience, proficiency with Excel and Erl…