About this role
ITSM Specialist - Philippines at Transcom. Location: Pasig or Philippines. Role: analyzing needs, designing processes, automating workflows Requirements: 5+ years IT experience with 3+ years in ITSM; practical coding skills (JavaScript); strong business communication, documentation discipline, and deep ITSM process knowledge; ITIL certification is a plus. Category: Information Technology Seniority: Senior Level Tools: JavaScript, ManageEngine ServiceDesk Plus Cloud Enterprise, ServiceNow Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English