About this role
Scheduling Analyst- Manila, Philippines at Transcom. Location: Pasig or Manila or Philippines. Role: maintaining schedules, analyzing staffing, publishing rosters Requirements: University degree, 1+ year forecasting/scheduling experience (Excel, Erlang), 2+ years RTA experience, extensive WFM system knowledge (eWFM, Verint, IEX, Teleopti, Genesys, SAP), strong Excel and analytical/statistics skills. Category: Business Operations Seniority: Entry Level Tools: Microsoft Excel, Erlang, eWFM, Verint, IEX, Teleopti, Genesys, SAP Commitment: Full Time Workplace: Onsite Languages: English