About this role
Scheduling Analyst - Bacolod, Philippines at Transcom. Location: Pasig or Bacolod. Role: maintaining schedules, analyzing staffing, managing rosters Requirements: University degree, 1+ year forecasting/scheduling experience, 2+ years RTA experience, proficiency with Excel and Erlang, experience with eWFM/Verint/IEX/Teleopti/Genesys/SAP, strong communication and analytical skills. Category: Business Operations Seniority: Entry Level Tools: Microsoft Excel, Erlang, eWFM, Verint, IEX, Teleopti, Genesys, SAP Commitment: Full Time Workplace: Onsite Languages: English