About this role
Real Time Analyst - Davao, Philippines at Transcom. Location: Davao, Davao del Sur, Philippines. Role: managing traffic, analyzing trends, reporting data Requirements: 3+ years contact center experience with at least 1 year traffic/real-time management in a skills-based routing environment; preferably college graduate; strong understanding of contact center metrics; excellent verbal and written English. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English