Company · 64 open roles
Careers at Percepta
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64 positions at Percepta
IT Support Services Technician
Percepta·Glasgow, Scotland, United Kingdom
IT Support Services Technician at Percepta. Location: Glasgow, Scotland, United Kingdom. Role: providing support, logging incidents, managing access Requirements: Provide tier 1/2 IT support, log and resolve incidents (ServiceNow), manage user access, perform hardware/software an…
IT Support Services Technician
Percepta·Glasgow, Scotland, United Kingdom
IT Support Services Technician at Percepta. Location: Glasgow, Scotland, United Kingdom. Role: providing support, logging incidents, managing access Requirements: Provide Tier 1/2 support, log and resolve incidents in ServiceNow, perform hardware/software setups, manage user acce…
Associate Analyst, Sales Service Delivery
Percepta·Poland
Associate Analyst, Sales Service Delivery at Percepta. Location: Poland. Role: managing tasks, analyzing performance, supporting users Requirements: Project/task management, performance analysis, process improvement, client and interdepartmental communication, basic IT asset supp…
IVT Research Escalation Specialist
Percepta·Melbourne, Florida, United States
IVT Research Escalation Specialist at Percepta. Location: Melbourne, Florida, United States. Role: managing cases, resolving escalations, researching issues Requirements: High school diploma, 1+ year CRC/customer service experience, strong conflict resolution and communication sk…
IVT Research Escalation Specialist
Percepta·Melbourne, Florida, United States
IVT Research Escalation Specialist at Percepta. Location: Melbourne, Florida, United States. Role: managing cases, resolving escalations, providing support Requirements: High school diploma required (college preferred); 1–2 years customer service experience; 1 year CRC experience…
IVT Research Escalation Specialist
Percepta·Melbourne, Florida, United States
IVT Research Escalation Specialist at Percepta. Location: Melbourne, Florida, United States. Role: managing cases, resolving issues, providing support Requirements: High school diploma, 1+ year CRC or customer service experience, strong conflict resolution and communication skill…
Customer Service Case Manager
Percepta·Melbourne, Florida, United States
Customer Service Case Manager at Percepta. Location: Melbourne, Florida, United States. Role: resolving inquiries, building relationships, documenting interactions Requirements: High school diploma, 2+ years customer service/call center experience, strong verbal/written English, …
Bilingual French Customer Service Case Manager
Percepta·Melbourne, Florida, United States
Bilingual French Customer Service Case Manager at Percepta. Location: Melbourne, Florida, United States. Role: resolving issues, building relationships, documenting interactions Requirements: High school diploma, fluent English and French (Canadian), 2+ years customer service exp…
Bilingual French Customer Service Case Manager
Percepta·Melbourne, Florida, United States
Bilingual French Customer Service Case Manager at Percepta. Location: Melbourne, Florida, United States. Role: resolving inquiries, documenting interactions, building relationships Requirements: 2+ years customer service/call center experience; high school diploma required (assoc…
Customer Service Case Manager
Percepta·Melbourne, Florida, United States
Customer Service Case Manager at Percepta. Location: Melbourne, Florida, United States. Role: building trust, resolving inquiries, documenting interactions Requirements: High school diploma, 2+ years customer service/call center/hospitality/sales experience, strong verbal/written…
Bilingual Spanish Customer Service Representative
Percepta·Allen Park, Michigan, United States
Bilingual Spanish Customer Service Representative at Percepta. Location: Allen Park, Michigan, United States. Role: delivering service, resolving issues, educating members Requirements: Fluent Spanish/English, high school diploma required (associate or bachelor preferred), 3+ yea…
Customer Care Representative
Percepta·Melbourne, Florida, United States
Customer Care Representative at Percepta. Location: Melbourne, Florida, United States. Role: responding inquiries, researching issues, documenting inquiries Requirements: High school diploma, 1–2 years customer service experience, strong written and verbal communication, ability …
Bilingual French Customer Service Case Manager
Percepta·Melbourne, Florida, United States
Bilingual French Customer Service Case Manager at Percepta. Location: Melbourne, Florida, United States. Role: building relationships, resolving issues, documenting interactions Requirements: High school diploma required; bilingual English and Canadian French fluency; 2+ years cu…
Instructional Designer
Percepta·Dearborn, Michigan, United States
Instructional Designer at Percepta. Location: Dearborn, Michigan, United States. Role: designing training, developing content, evaluating training Requirements: Remote role designing and developing instructor-led and eLearning content using ADDIE; 3+ years training and developmen…
Instructional Designer
Percepta·Dearborn, Michigan, United States
Instructional Designer at Percepta. Location: Dearborn, Michigan, United States. Role: designing learning, developing content, conducting analysis Requirements: Bachelor's degree or equivalent; 3+ years training and development experience; 1-3 years instructional design preferred…
Instructional Designer
Percepta·Dearborn, Michigan, United States
Instructional Designer at Percepta. Location: Dearborn, Michigan, United States. Role: designing training, developing content, conducting analysis Requirements: Design and develop instructor-led and eLearning training using ADDIE; conduct front-end analysis and evaluations; 3+ ye…
Embedded Product Manager - Healthcare
Percepta·New York City, New York, United States
Embedded Product Manager - Healthcare at Percepta. Location: New York City, New York, United States. Role: shaping strategy, embedding customers, driving adoption Requirements: Deep healthcare domain knowledge, product management experience delivering complex products, stakeholde…
Narrative and Content Lead
Percepta·New York City or Ohio or Maryland
Narrative and Content Lead at Percepta. Location: New York City or Ohio or Maryland. Role: shaping language, crafting narratives, translating technical Requirements: Minimum 4+ years creating narrative/product messaging for technical products; excellent writing, investigative ins…
Talent Acquisition Sourcer - In House
Percepta·Krakow, Lesser Poland Voivodeship, Poland
Talent Acquisition Sourcer - In House at Percepta. Location: Krakow, Lesser Poland Voivodeship, Poland. Role: sourcing candidates, engaging candidates, building pipelines Requirements: 1–2+ years sourcing/recruitment experience with sales/BPO roles; proficiency with LinkedIn Recr…
VDOT Remote Lead associate GS Lead Associate, CSR
Percepta·Austin or Virginia
VDOT Remote Lead associate GS Lead Associate, CSR at Percepta. Location: Austin or Virginia. Role: coaching representatives, documenting calls, handling escalations Requirements: Must reside in Virginia. Requires strong written and verbal communication, dependability, attention t…
Sales Representative
Percepta·Melbourne, Florida, United States
Sales Representative at Percepta. Location: Melbourne, Florida, United States. Role: recommending products, closing sales, handling inquiries Requirements: High school diploma, 1+ year sales experience, customer service experience, strong verbal/written communication, Microsoft O…
Sales Representative
Percepta·Melbourne, Florida, United States
Sales Representative at Percepta. Location: Melbourne, Florida, United States. Role: recommending products, closing sales, handling inquiries Requirements: High school diploma, 1+ year sales experience, 6+ months customer service, Microsoft Office proficiency, typing skills, stro…
Sales Representative
Percepta·Melbourne, Florida, United States
Sales Representative at Percepta. Location: Melbourne, Florida, United States. Role: recommending products, closing sales, handling inquiries Requirements: High school diploma, 1+ year sales experience, 6+ months customer service experience, Microsoft Office proficiency, strong v…
French Bilingual Customer Care Representative (Hybrid in Dearborn)
Percepta·Dearborn, Michigan, United States
French Bilingual Customer Care Representative (Hybrid in Dearborn) at Percepta. Location: Dearborn, Michigan, United States. Role: providing support, resolving issues, documenting interactions Requirements: French bilingual contact center representative; 6 months contact center/c…