Company · 64 open roles
Careers at Percepta
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64 positions at Percepta
French Bilingual Customer Care Representative (Hybrid in Dearborn)
Percepta·Dearborn, Michigan, United States
French Bilingual Customer Care Representative (Hybrid in Dearborn) at Percepta. Location: Dearborn, Michigan, United States. Role: answering inquiries, documenting interactions, resolving issues Requirements: French-English bilingual contact center representative; ~6 months conta…
Customer Care Representative I Marketing
Percepta·Dearborn, Michigan, United States
Customer Care Representative I Marketing at Percepta. Location: Dearborn, Michigan, United States. Role: handling inquiries, documenting contacts, analyzing information Requirements: High school required; 1-3 years customer service experience preferred. Must handle inbound/outbou…
Associate WFM Specialist
Percepta·Cainta, Calabarzon, Philippines
Associate WFM Specialist at Percepta. Location: Cainta, Calabarzon, Philippines. Role: monitoring performance, distributing work, communicating risks Requirements: High school diploma, minimum 1 year BPO experience, proficiency with Microsoft Excel and Windows, strong analytical,…
Associate WFM Specialist
Percepta·Cainta, Calabarzon, Philippines
Associate WFM Specialist at Percepta. Location: Cainta, Calabarzon, Philippines. Role: monitoring performance, distributing work, communicating risks Requirements: High school diploma, minimum 1 year BPO/frontline experience, strong Excel and Windows skills, analytical and commun…
Dealer eServices Supervisor
Percepta·Melbourne, Victoria, Australia
Dealer eServices Supervisor at Percepta. Location: Melbourne, Victoria, Australia. Role: managing helpdesk, supervising team, troubleshooting issues Requirements: Tertiary qualification in IT, 2+ years business IT/analytics experience, 1+ year supervisory experience, strong commu…
Senior Project Manager
Percepta·Spain, ., Spain
Senior Project Manager at Percepta. Location: Spain, ., Spain. Role: Managing projects, Leading teams, Coordinating governance Requirements: Senior Project Manager with 8+ years leading medium to large global projects, strong stakeholder management, and experience in Contact Cent…
Senior Project Manager
Percepta·United States or Canada
Senior Project Manager at Percepta. Location: United States or Canada. Role: lead projects, manage projects, coach teams Requirements: Senior Project Manager with 8+ years leading global projects in contact center/Automotive; PMP; strong leadership; ability to manage cross-functi…
Senior Project Manager
Percepta·United States or Canada
Senior Project Manager at Percepta. Location: United States or Canada. Role: lead projects, manage scope, coordinate teams Requirements: Senior Project Manager with 8+ years leading medium to large global projects in a contact center setting; PMP or similar certification; stakeho…
Senior Project Manager
Percepta·Budapest, Budapest, Hungary
Senior Project Manager at Percepta. Location: Budapest, Budapest, Hungary. Role: leading projects, managing budgets, coordinating governance Requirements: Senior-level project manager with 8+ years of experience leading global, medium-to-large scale projects; strong governance, s…
Social Marketing Sales Representative - German/English
Percepta·Krakow, Lesser Poland, Poland
Social Marketing Sales Representative - German/English at Percepta. Location: Krakow, Lesser Poland, Poland. Role: contact clients, upsell accounts, analyze performance Requirements: Sales experience, account management, and ability to upsell; strong communication and bilingual G…
Delivery Operations Lead - Healthcare
Percepta·New York City, New York, United States
Delivery Operations Lead - Healthcare at Percepta. Location: New York City, New York, United States. Role: Create tracker, Set cadence, Own KPIs Requirements: 5–10+ years operating inside or alongside healthcare delivery systems; strong program management with P&L; on-site in New…
Embedded Product Manager - Europe
Percepta·London, England, United Kingdom
Embedded Product Manager - Europe at Percepta. Location: London, England, United Kingdom. Role: Collaborate stakeholders, Prioritize use cases, Deliver value workflows Requirements: Leading AI-enabled product initiatives; collaborating with engineers/researchers; strategic and ex…
Research Engineer / Scientist – Reinforcement Learning (RL)
Percepta·New York City or Boston
Research Engineer / Scientist – Reinforcement Learning (RL) at Percepta. Location: New York City or Boston. Role: identifying challenges, developing RL methods, maintaining experimental infrastructure Requirements: MS/PhD in CS/ML or related field, or equivalent experience; track…
Research Engineer / Scientist – Modeling
Percepta·New York City or Boston
Research Engineer / Scientist – Modeling at Percepta. Location: New York City or Boston. Role: Identify problems, Prototype pipelines, Scale training Requirements: MS/PhD in CS/ML or equivalent; deep knowledge of LLMs, ML fundamentals, large-scale training, and RL; experience imp…
Research Engineer / Scientist – Optimization
Percepta·New York City or Boston
Research Engineer / Scientist – Optimization at Percepta. Location: New York City or Boston. Role: Set ambitious research programs, Invent optimization-and-ML methods, Build simulators and benchmarks Requirements: Optimization and ML expertise; degree in CS, OR, IE, or applied ma…
Embedded Product Manager
Percepta·New York City, New York, United States
Embedded Product Manager at Percepta. Location: New York City, New York, United States. Role: Collaborate with customers, Prioritize use cases, Deliver high-value workflows Requirements: Lead AI transformation initiatives; align engineers and researchers; define long-term AI stra…