About this role
Associate WFM Specialist at Percepta. Location: Cainta, Calabarzon, Philippines. Role: monitoring performance, distributing work, communicating risks Requirements: High school diploma, minimum 1 year BPO/frontline experience, strong Excel and Windows skills, analytical and communication skills, ability to monitor real-time operations and adjust staffing. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Windows Commitment: Full Time Workplace: Remote Languages: English