About this role
Customer Care Representative I Marketing at Percepta. Location: Dearborn, Michigan, United States. Role: handling inquiries, documenting contacts, analyzing information Requirements: High school required; 1-3 years customer service experience preferred. Must handle inbound/outbound phone, email, chat, troubleshoot, multitask, document contacts, and use PC navigation and dealer systems. Category: Customer Service Seniority: Entry Level Tools: VINCENT, Smart VINCENT, PC Navigation Commitment: Full Time Workplace: Hybrid Languages: English