About this role
IT Support Services Technician at Percepta. Location: Glasgow, Scotland, United Kingdom. Role: providing support, logging incidents, managing access Requirements: Provide tier 1/2 IT support, log and resolve incidents (ServiceNow), manage user access, perform hardware/software and basic network/cloud troubleshooting; associate degree or equivalent; CompTIA A+/Network+ desirable. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Windows 10, Windows 11, Azure, AWS, Microsoft Outlook, Microsoft Office365 Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Onsite Languages: English