About this role
IVT Research Escalation Specialist at Percepta. Location: Melbourne, Florida, United States. Role: managing cases, resolving escalations, researching issues Requirements: High school diploma, 1+ year CRC/customer service experience, strong conflict resolution and communication skills, ability to manage escalated cases, type 30 WPM, use desktop computer. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English