About this role
IT Support Services Technician at Percepta. Location: Glasgow, Scotland, United Kingdom. Role: providing support, logging incidents, managing access Requirements: Provide Tier 1/2 support, log and resolve incidents in ServiceNow, perform hardware/software setups, manage user access, work across shifts including on-call; associate degree or equivalent IT experience; CompTIA A+/Network+ desirable; familiarity with Azure, AWS, Windows 10/11, Microsoft Outlook/Office365. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Windows 10/11, Microsoft Outlook, Microsoft Office365, Azure, AWS Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Onsite Languages: English