About this role
Salary: £28,000 - 30,000 per year
Requirements: Minimum 1 years experience in a similar IT roleIdeally experience within an MSP, although other industries will be consideredExperience providing a high level of 1st line support to clients and usersAbility to provide desktop, networking, and infrastructure supportExperience with Microsoft technologies, including Windows OS and Microsoft 365Basic networking fundamentals, including LAN, DNS, and DHCPActive Directory experienceExcellent communication skills and confidence liaising with colleagues and clients of all levelsAccess to your own vehicle Responsibilities: Act as the first point of contact for questions and queriesComplete 1st line tickets with a high degree of accuracy and attention to detailEnsure tickets and queries are completed within agreed SLAsCarry out hardware and software installationsSet up printers, routers, PCs, and AV equipmentEscalate unresolvable issues to more senior engineersMaintain a high level of customer service for clients at all times Technologies: Active DirectoryHardwareSupportLANMicrosoft 365WindowsOffice 365 More:
We are a leading IT service provider experiencing exciting growth and are looking to add an IT Support Engineer to our team on a full-time, permanent basis. This is an excellent opportunity to join a successful business that is a leader in its field, supporting a broad range of clients while learning from 2nd and 3rd line engineers.
last updated 35 week of 2026