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3rd Line Escalations Engineer @ Fortis Recruitment Solutions

London Street 63-65, AmershamOnsiteFull-time
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About this role

Salary: £45,000 - 50,000 per year

Requirements: 5 years in a 3rd line role within an MSPStrong Microsoft 365, Azure, Active Directory and Windows Server skillsGreat customer service skillsExcellent troubleshooting and problem-solving skills Responsibilities: Support multiple clients with a wide variety of technologiesWork as part of our helpdesk team in an escalations / 3rd line engineering capacityMentor more junior engineersAttend occasional client site visits when required Technologies: Active DirectoryAzureSupportMicrosoft 365WindowsOffice 365CloudDevOps More:

We are working with an MSP in the Amersham area to recruit a 3rd line / escalations engineer to join our helpdesk team. This is a Monday to Friday, 100% office-based position with occasional client site visits. You will be part of a close-knit team supporting multiple clients across a wide range of technologies.

last updated 31 week of 2026

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