About this role
Salary: £35,000 - 42,000 per year
Requirements: We need a strong communicator with excellent customer service skills.We need someone with experience providing 1st and 2nd line support, ideally within an MSP serving multiple clients.We need strong hands-on experience with Microsoft 365, especially SharePoint, and familiarity with Entra and Exchange.We need experience with Microsoft Active Directory, DNS, and Group Policy.We need experience installing and administering Windows desktops and servers.We need networking knowledge including IP addressing, routing, switches, VLANs, and wireless networks.We need experience with network security, including firewalls and filtering.Having your own transport will be advantageous due to client site locations. Responsibilities: We handle 1st and 2nd line support issues, with the occasional 3rd line issue.We visit client sites regularly and split our time between office-based, client-based, and home-based work.We assist the helpdesk when we are not on site.We troubleshoot a wide variety of technical issues across multiple technologies.We prioritise tasks and organise effective solutions for support requests. Technologies: Active DirectorySupportMicrosoft 365NetworkSecuritySharePointWindowsOffice 365 More:
We are working with a great IT service provider to recruit a technical engineer to join our team in Amersham. This is a varied support role offering a mix of office-based, client-based, and home-based work. We support a broad range of technologies and are looking for a general all-rounder who can grow and develop with us. If you have MSP support experience and are looking for a new challenge, we would like to hear from you.
last updated 30 week of 2026