Company · 13 open roles
Careers at Gorgias
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13 positions at Gorgias
FullStack Engineer
Gorgias·Belgrade, Belgrade, Serbia
FullStack Engineer at Gorgias. Location: Belgrade, Belgrade, Serbia. Role: architecting platform, designing observability, mentoring engineers Requirements: 4+ years building scalable web applications; expertise in system design, microservices, event-driven/cloud-native architect…
Director, Customer Success
Gorgias·Toronto or New York City or San Francisco
Director, Customer Success at Gorgias. Location: Toronto or New York City or San Francisco. Role: building org, owning revenue, coaching managers Requirements: 10+ years in SaaS Customer Success with 5+ years managing managers; proven AI-driven CS leadership; experience owning NR…
Director, Customer Success
Gorgias·Toronto or New York City or San Francisco
Director, Customer Success at Gorgias. Location: Toronto or New York City or San Francisco. Role: leading org, owning NRR, coaching managers Requirements: 10+ years in SaaS Customer Success with 5+ years managing managers; experience owning NRR, building orgs, and scaling AI-driv…
Director, Customer Success
Gorgias·Toronto or New York City or San Francisco
Director, Customer Success at Gorgias. Location: Toronto or New York City or San Francisco. Role: building organization, owning nrr, coaching managers Requirements: 10+ years in SaaS customer success with 5+ years managing managers; proven AI-driven CS leadership, full-book comme…
Staff Product Manager - AI Journey
Gorgias·Paris, Île-de-France, France
Staff Product Manager - AI Journey at Gorgias. Location: Paris, Île-de-France, France. Role: owning product, finding fit, building product Requirements: Proven zero-to-one growth experience, technical credibility with shipping production code, strong product judgment, founder-sty…
Business Development Representative
Gorgias·Toronto or North America
Business Development Representative at Gorgias. Location: Toronto or North America. Role: prospecting accounts, building pipeline, researching accounts Requirements: Early-career candidate with strong outbound sales skills: cold outreach via calls/emails/LinkedIn, account researc…
Software Engineer - Decision Intelligence
Gorgias·Paris, Île-de-France, France
Software Engineer - Decision Intelligence at Gorgias. Location: Paris, Île-de-France, France. Role: enhancing UX, owning infrastructure, building foundation Requirements: 3+ years full-stack engineering experience; shipped user-facing products; strong React, Python or TypeScript/…
Principal AI Engineer
Gorgias·Toronto, Ontario, Canada
Principal AI Engineer at Gorgias. Location: Toronto, Ontario, Canada. Role: architecting platforms, scaling evaluation, mentoring engineers Requirements: 8+ years engineering experience; strong backend skills (Python preferred); experience with distributed systems, event-driven a…
Principal AI Engineer
Gorgias·Belgrade, Belgrade, Serbia
Principal AI Engineer at Gorgias. Location: Belgrade, Belgrade, Serbia. Role: architecting platform, building tooling, mentoring engineers Requirements: 8+ years engineering experience; expertise with AI agents, LLMs, orchestration, distributed systems; strong Python and backend …
SEO & AEO Strategist
Gorgias·Toronto, Ontario, Canada
SEO & AEO Strategist at Gorgias. Location: Toronto, Ontario, Canada. Role: structuring content, optimizing content, measuring performance Requirements: 3–6+ years in SEO or search marketing; hands-on AirOps/Profound experience; strong technical SEO, schema, and AI assistant optim…
Staff AI Engineer
Gorgias·Paris, Île-de-France, France
Staff AI Engineer at Gorgias. Location: Paris, Île-de-France, France. Role: Design platform, Scale systems, Mentor engineers Requirements: 8+ years software engineering; strong backend; distributed systems; experience with AI systems (LLMs, agents); experience building internal p…
Senior Data Scientist
Gorgias·Paris, Île-de-France, France
Senior Data Scientist at Gorgias. Location: Paris, Île-de-France, France. Role: defining strategy, building models, partnering stakeholders Requirements: 5+ years in data science; Python and SQL proficient; forecasting, segmentation, experimentation; strong communicator; experien…
Senior Data Scientist
Gorgias·Toronto, Ontario, Canada
Senior Data Scientist at Gorgias. Location: Toronto, Ontario, Canada. Role: Partner with leadership to define strategy, Own forecasting models, Mature audience segmentation Requirements: 5+ years in data science or quantitative field; strong Python and SQL; experience with statis…