About this role
Salary: £42,500 - 70,500 per year
Requirements: Proven experience in consulting or professional services, delivering complex technical solutionsA track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budgetCertified ServiceNow System AdministratorCertified Implementation Specialist in at least one ServiceNow product suiteITIL Foundation certification (v3 or v4)Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI PagesA solid understanding of ServiceNow integrations, including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologiesExperience working within complex client environments, adapting thoughtfully to differing needs and constraintsKnowledge of common business analysis techniques and delivery approachesExperience with agile and traditional delivery methodologiesA communication style that is open, clear, and authentic, helping to build alignment and trust with stakeholdersA collaborative mindset, with the confidence to influence while valuing different perspectivesResilience and determination, approaching challenges with curiosity and a solutions-focused attitudeA genuine commitment to continuous learning and personal developmentExperience with business solutions, particularly within CSDM / CMDBStrong relationship-building skills and the ability to create and sustain professional networksWillingness to travel when needed to support clients and teams Responsibilities: Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user-centred, and future-readyShape and define technical and architectural designs, balancing innovation with practicalityProvide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teamsCreate and deliver engaging, accessible solution demonstrations that clearly show value to clientsDesign and implement integrations between ServiceNow and client IT and business systemsPartner with development teams to thoughtfully resolve complex challenges across all stages of deliveryContinually grow our knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiencesBuild strong, long-lasting relationships with clients and colleagues, strengthening our reputation as a trusted advisorCollaborate within our global ServiceNow community, sharing knowledge and helping others succeedContribute ideas and expertise to the evolution of our ServiceNow product roadmapEnsure solution designs align with our architecture standards and frameworks, while remaining flexible to client needsBe an active, engaged member of our wider community, building our internal network and sharing best practices Technologies: ArchitectCMDBCSSSupportITILJavaScriptLDAPNetworkSecurityServiceNowWebUX UI Design More:
We are partnering directly with DXC Technology to hire a ServiceNow Solution Architect. This role offers flexibility to work from home with travel to client locations when required, and you will have a base location in London, Farnborough, Newcastle upon Tyne, or Erskine (Glasgow). We are looking for someone eligible for security clearance and who is a sole UK national. You will join one of the leading ServiceNow partners, with regular training and development opportunities, access to certifications, a supportive and friendly consulting team, flexible benefits including annual leave, private medical, dental and travel insurance options, and access to Perks at Work discounts. We are committed to building diverse, inclusive teams and offering reasonable adjustments throughout the hiring process, while fostering a collaborative work model that supports wellbeing, productivity, and in-person connection.
last updated 39 week of 2026