About this role
Education: Other trades certificate or diploma. Computer/information technology administration and management, other. Work setting: Coffee shop. On-site customer service. Bakery. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Prepare food order summaries for chef. Establish work schedules. Serve food and beverages. Perform administrative tasks. Food safety/handling skills. Maintain clean and safe work environment. Manage cash. Complete administrative duties . Supervision: 5-10 people. Food and beverage servers. Certificates, licences, memberships, and courses : Smart Serve. Safe Food Handling certificate. Student status: Part time enrollment. Computer and technology knowledge: Point of sale system. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Standing for extended periods. Bending, crouching, kneeling. Walking. Attention to detail. Personal suitability: Client focus. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Screening questions: Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Night. Day. Weekend. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers .