About this role
Education: Other trades certificate or diploma. Work setting: Coffee shop. On-site customer service. Bakery. Tasks: Establish methods to meet work schedules. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Prepare food order summaries for chef. Serve food and beverages. Food safety/handling skills. Maintain clean and safe work environment. Manage cash. Supervision: 5-10 people. Food and beverage servers. Certificates, licences, memberships, and courses : Smart Serve. Safe Food Handling certificate. Student status: Full time enrollment. Computer and technology knowledge: Point of sale system. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Walking. Personal suitability: Client focus. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Screening questions: Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Night. Day. Weekend. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers .