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IT Service Desk Engineer @ JIYU People Ltd

Nocton Road, SwindonOnsiteFull-time
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About this role

Salary: £26,000 - 32,000 per year

Requirements: Experience supporting Windows OS and Microsoft 365Familiarity with enterprise tools such as Teams and SharePointConfident with Active Directory, user administration, and group policiesNetworking fundamentals, including DNS, DHCP, and TCP/IP, are a plusHands-on experience with ServiceNow, Jira Service Management, or similar ITSM platforms Responsibilities: Deliver 1st and 2nd line support across a busy, enterprise-level environmentOwn incidents from start to finish and drive quick, effective resolutionsHelp improve processes, service quality, and team performance Technologies: Active DirectorySupportITSMJIRAMicrosoft 365ServiceNowSharePointTCP/IPWindowsOffice 365 More:

We are partnering with a growing tech consultancy in Swindon/Wiltshire/Oxfordshire to hire an ambitious IT Service Desk Engineer. This is a 4 on 4 off shift role covering days and nights, with hybrid working, training, development, and exposure to enterprise-level technology. We offer a supportive team environment and a real opportunity to grow within a tech-centric organization.

last updated 32 week of 2026

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