Company · 22 open roles
Careers at Swap
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22 positions at Swap
Analytics Engineer
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intell…
Manager, Technical Support
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers inte…
Customer Support Specialist
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers inte…
Software Engineer II, AI Enablement Team
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers inte…
Billing Analyst (12-month FTC)
Swap·Poland
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers inte…
Director of Engineering - Agentic Commerce
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intell…
Director of Product
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intell…
Analytics Engineer
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intell…
Analytics Engineer
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers inte…
VP of Customer Success
Swap·London, England, United Kingdom
VP of Customer Success at Swap. Location: London, England, United Kingdom. Role: architecting infrastructure, driving retention, leading teams Requirements: Proven global customer success leadership, experience applying AI/automation to success operations, executive-level communi…
Merchant Onboarding Manager
Swap·London, England, United Kingdom
Merchant Onboarding Manager at Swap. Location: London, England, United Kingdom. Role: leading onboarding, conducting discovery, configuring environments Requirements: 2+ years in technical onboarding/implementation/solutions roles; strong understanding of APIs, JSON, HTTP; abilit…
Technical Support Specialist
Swap·Austin, Texas, United States
Technical Support Specialist at Swap. Location: Austin, Texas, United States. Role: investigating issues, reviewing logs, creating documentation Requirements: 2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-comm…
Customer Support Specialist
Swap·Austin, Texas, United States
Customer Support Specialist at Swap. Location: Austin, Texas, United States. Role: responding inquiries, troubleshooting issues, documenting processes Requirements: 2-3+ years customer support experience (SaaS/e‑commerce preferred), strong troubleshooting, familiarity with Shopif…
Director of Product
Swap·London or Amsterdam
Director of Product at Swap. Location: London or Amsterdam. Role: building business, defining vision, prioritizing tradeoffs Requirements: 8+ years in product with AI-native experience, 3+ years managing PMs, systems thinking across product portfolios, track record launching zero…
Customer Success Manager
Swap·Austin, Texas, United States
Customer Success Manager at Swap. Location: Austin, Texas, United States. Role: owning accounts, driving expansion, leading escalations Requirements: Proven experience managing strategic/enterprise SaaS accounts, driving retention and upsell, strong stakeholder management, escala…
Live Merchant Implementations Manager (Austin)
Swap·Austin, Texas, United States
Live Merchant Implementations Manager (Austin) at Swap. Location: Austin, Texas, United States. Role: configuring systems, integrating platforms, optimizing workflows Requirements: 4+ years in e-commerce infrastructure, logistics technology, integrations or systems operations; ha…
Engineering Team Lead
Swap·Amsterdam or Tel Aviv or London
Engineering Team Lead at Swap. Location: Amsterdam or Tel Aviv or London. Role: lead team, define models, own APIs Requirements: Lead engineering team; 5+ years backend/full-stack, TypeScript/Node.js; API design; platform infra; strong communication; ecommerce/partner integration…
Engineering Manager- Agentic Commerce
Swap·London, England, United Kingdom
Engineering Manager- Agentic Commerce at Swap. Location: London, England, United Kingdom. Role: Lead engineers, Drive SDLC, Embed AI Requirements: Lead an engineering team focused on AI-powered commerce; 8+ years software engineering; 3+ years leadership; start-up/scale-up experi…
Senior Product Manager
Swap·London, England, United Kingdom
Senior Product Manager at Swap. Location: London, England, United Kingdom. Role: Define strategy, Champion tooling, Lead discovery Requirements: 5+ years in SaaS/e-commerce product management, cross-border tax/compliance knowledge, data-driven decision making, API collaboration, …
Lead ML Engineer (recommendation systems)
Swap·London or Amsterdam
Lead ML Engineer (recommendation systems) at Swap. Location: London or Amsterdam. Role: own lifecycle, design models, deploy systems Requirements: Significant experience (5+ years) in ML engineering with production recommender systems; strong Python and ML frameworks; experience …
Product Marketing Lead
Swap·London, London, United Kingdom
Product Marketing Lead at Swap. Location: London, London, United Kingdom. Role: Own product positioning, Define ICP segmentation, Lead go-to-market strategy Requirements: 6–8+ years in product marketing for B2B SaaS; proven positioning, messaging, GTM, and revenue impact; experie…
Senior Software Engineer
Swap·London
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers inte…
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What Swap hires for
Most-requested skills across active job descriptions.