Company · 517 open roles
Careers at Genesys
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517 positions at Genesys
APAC Taxation Specialist
Genesys·Manila, National Capital Region, Philippines
APAC Taxation Specialist at Genesys. Location: Manila, National Capital Region, Philippines. Role: preparing filings, coordinating advisors, supporting audits Requirements: 2+ years tax compliance experience, bachelor\u0002s in accountancy/finance/taxation, strong Philippine tax …
Sr. Director, Enterprise Sales, Public, Utilities, Life Sciences and Service Provider (PULS) Germany
Genesys·Germany or Bavaria
Sr. Director, Enterprise Sales, Public, Utilities, Life Sciences and Service Provider (PULS) Germany at Genesys. Location: Germany or Bavaria. Role: leading team, driving sales, building ecosystem Requirements: 10+ years enterprise sales experience, 5+ years people management, ba…
Marketing Systems Analyst
Genesys·Manila, Metro Manila, Philippines
Marketing Systems Analyst at Genesys. Location: Manila, Metro Manila, Philippines. Role: optimizing platforms, managing systems, building reports Requirements: 3+ years in marketing/revenue/sales operations or systems admin, Salesforce and SalesLoft experience, reporting and anal…
Associate Software Engineer - AI Insights
Genesys·Galway, Ireland
Associate Software Engineer - AI Insights at Genesys. Location: Galway, Ireland. Role: designing services, developing services, troubleshooting production Requirements: Foundational Java knowledge, familiarity with REST/HTTP, collaborative development, degree in CS or equivalent …
Staff Software Engineer-Voice Platform (SIP/VoIP)
Genesys·Ireland
Staff Software Engineer-Voice Platform (SIP/VoIP) at Genesys. Location: Ireland. Role: designing services, building services, troubleshooting issues Requirements: 8+ years software engineering experience with telecom/VoIP (SIP), Java and C, AWS microservices, SIP/media troublesho…
Associate Data Engineer (Python, SQL, AWS)
Genesys·Chennai, Tamil Nadu, India
Associate Data Engineer (Python, SQL, AWS) at Genesys. Location: Chennai, Tamil Nadu, India. Role: designing pipelines, building pipelines, monitoring pipelines Requirements: 2+ years enterprise data engineering experience building and optimizing data integration pipelines; profi…
Sr. Customer Success Manager, Strategic Account
Genesys·Texas, USA
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Sr. Business Development Representative, Strategic Accounts
Genesys·Indianapolis, IN
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Senior Technical Account Manager
Genesys·Sao Paulo (Flexible)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Partner AI Architect
Genesys·7 Locations
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Senior Customer Success Manager
Genesys·North Carolina, USA
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Sr. Analyst, Reconciliation
Genesys·Manila, Metro Manila, Philippines
Sr. Analyst, Reconciliation at Genesys. Location: Manila, Metro Manila, Philippines. Role: performing reconciliations, resolving discrepancies, supporting close Requirements: BS Accountancy, 5+ years in reconciliations/general ledger, IFRS/US GAAP knowledge, strong internal contr…
Senior Financial Analyst
Genesys·Missouri or California or Texas
Senior Financial Analyst at Genesys. Location: Missouri or California or Texas. Role: leading forecasting, analyzing costs, preparing presentations Requirements: 2+ years corporate finance experience, strong financial modeling, budgeting/forecasting, variance analysis, Excel and …
Software Engineer (Python or Java)
Genesys·Budapest, Hungary
Software Engineer (Python or Java) at Genesys. Location: Budapest, Hungary. Role: designing services, developing services, maintaining services Requirements: 3+ years backend experience with Python or Java, basic AWS knowledge, Git/Gitflow, continuous delivery, ownership of featu…
Solutions Consultant
Genesys·Sao Paulo, Brazil
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Principal Forward Deployed Engineer
Genesys·Singapore
Senior Principal Forward Deployed Engineer at Genesys. Location: Singapore. Role: designing architecture, delivering prototypes, mentoring teams Requirements: 12+ years relevant experience, 5+ years implementing CX/CRM/AI platforms, bachelor’s degree or equivalent, experience wit…
Associate QA Engineer
Genesys·Chennai or Bengaluru or Hyderabad
Associate QA Engineer at Genesys. Location: Chennai or Bengaluru or Hyderabad. Role: executing tests, documenting results, reproducing defects Requirements: Manual testing of headset and phone device integrations, familiarity with telephony (SIP), logs and analytics, web technolo…
Senior Technical Account Manager
Genesys·São Paulo, São Paulo, Brazil
Senior Technical Account Manager at Genesys. Location: São Paulo, São Paulo, Brazil. Role: driving adoption, advising architecture, resolving issues Requirements: 5+ years in Customer Success/Technical Account Management or related; expertise in cloud contact center tech (IP Tele…
Senior Partner AI Architect
Genesys·North Carolina or Texas or Florida or Idaho or Colorado or Virginia or Arizona
Senior Partner AI Architect at Genesys. Location: North Carolina or Texas or Florida or Idaho or Colorado or Virginia or Arizona. Role: designing AI, enabling partners, leading presales Requirements: Senior presales AI specialist with hands-on AI architecture for contact center C…
Solutions Consultant
Genesys·Sao Paulo, Sao Paulo, Brazil
Solutions Consultant at Genesys. Location: Sao Paulo, Sao Paulo, Brazil. Role: supporting presales, delivering presentations, advising integrations Requirements: Pre-sales and solution architecture experience with Genesys or similar CX platforms; cloud-based CX knowledge; system …
Total Rewards Partner – Asia Pacific
Genesys·Sydney, Australia
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior AI/ML Engineer
Genesys·Hyderabad (Flexible)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
EMEA Total Rewards Partner
Genesys·Budapest (Flexible)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Associate AI Solutions Architect
Genesys·United Kingdom
Associate AI Solutions Architect at Genesys. Location: United Kingdom. Role: supporting discovery, building prototypes, configuring AI Requirements: Bachelor's degree or equivalent, 0–2 years technical customer-facing or AI/cloud experience, foundational AI knowledge, familiarity…