Company · 517 open roles
Careers at Genesys
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517 positions at Genesys
Direct Response Representative
Genesys·Durham, NC, USA
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Senior Technical Account Manager
Genesys·Amsterdam, North Holland, Netherlands
Senior Technical Account Manager at Genesys. Location: Amsterdam, North Holland, Netherlands. Role: delivering value, driving adoption, optimizing performance Requirements: 5+ years in technical account management or related enterprise SaaS roles; strong AI, API/integration and c…
Senior Services Engagement Director
Genesys·Amsterdam, North Holland, Netherlands
Senior Services Engagement Director at Genesys. Location: Amsterdam, North Holland, Netherlands. Role: closing deals, managing pipeline, building relationships Requirements: Fluent English and Dutch; 8+ years in professional services commercial roles in enterprise SaaS/technology…
Direct Response Representative
Genesys·Durham, North Carolina, United States
Direct Response Representative at Genesys. Location: Durham, North Carolina, United States. Role: converting leads, conducting conversations, delivering demonstrations Requirements: Professional fluency in French and English, bachelor’s degree or equivalent, strong communication,…
Senior Solutions Consultant
Genesys·Buenos Aires or Argentina
Senior Solutions Consultant at Genesys. Location: Buenos Aires or Argentina. Role: designing solutions, delivering demos, supporting sales Requirements: Proven pre-sales/solutions consulting experience, strong CX and CCaaS knowledge, experience positioning AI in CX, cloud and API…
Financial Reporting and Compliance Sr. Analyst
Genesys·Manila, National Capital Region, Philippines
Financial Reporting and Compliance Sr. Analyst at Genesys. Location: Manila, National Capital Region, Philippines. Role: preparing reports, managing compliance, performing reconciliations Requirements: CPA and Bachelor's in Accounting required; 5-8 years financial reporting, SOX,…
Senior Principle Agentic AI Orchestrator
Genesys·United Kingdom
Senior Principle Agentic AI Orchestrator at Genesys. Location: United Kingdom. Role: advising customers, designing architecture, delivering prototypes Requirements: Bachelor's in CS/IT/Data Science or related (Master's preferred); 8+ years implementing AI, CX/CCaaS or solution ar…
Staff ServiceNow Engineer (CAD, CSA)
Genesys·Tamil Nadu, India
Staff ServiceNow Engineer (CAD, CSA) at Genesys. Location: Tamil Nadu, India. Role: leading design, designing integrations, mentoring engineers Requirements: 7+ years ServiceNow experience across multiple modules, expert ServiceNow architecture and integrations, strong SDLC/DevOp…
Senior developer - PS Innovations (JavaScript , Node.JS or Python)
Genesys·Tamil Nadu or Bengaluru or Chennai or Hyderabad or Telangana
Senior developer - PS Innovations (JavaScript , Node.JS or Python) at Genesys. Location: Tamil Nadu or Bengaluru or Chennai or Hyderabad or Telangana. Role: gathering requirements, building pipelines, optimizing models Requirements: 5+ years in data science or data engineering; e…
Senior QA Engineer – ServiceNow
Genesys·Chennai or Telangana or Tamil Nadu
Senior QA Engineer – ServiceNow at Genesys. Location: Chennai or Telangana or Tamil Nadu. Role: defining tests, automating tests, validating integrations Requirements: 5+ years QA experience, 3+ years testing ServiceNow, hands-on ATF experience, REST/API integration testing, Jira…
Vice President, Global AI Sales Specialists
Genesys·6 Locations
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Senior Endpoint Engineer
Genesys·Tamil Nadu or Bengaluru or Chennai or Hyderabad
Senior Endpoint Engineer at Genesys. Location: Tamil Nadu or Bengaluru or Chennai or Hyderabad. Role: managing endpoints, supporting vdi, leading projects Requirements: 5+ years IT experience (minimum 3 years in endpoint engineering), hands-on Intune and Jamf Pro, Windows/macOS/U…
Lead Test Engineer
Genesys·Toronto (Flexible)
Be the one building AI-powered experiences where they matter most At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Project Manager, Professional Services
Genesys·2 Locations
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Full Stack Web Developer
Genesys·Manila (Flexible)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Director, Technology Portfolio Management
Genesys·6 Locations
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
User Experience Design Intern
Genesys·Galway (Flexible)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior PS Project Manager
Genesys·4 Locations
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalize…
Billing Platform Operations Engineer
Genesys·4 Locations
Be the one building AI-powered experiences where they matter most At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Software Engineer, Analytics Platform
Genesys·Galway or Ireland
Senior Software Engineer, Analytics Platform at Genesys. Location: Galway or Ireland. Role: building platform, operating systems, troubleshooting incidents Requirements: 5+ years building and operating scalable, production-grade distributed systems; strong Java with Spring/Spring…
VP, Global Sales Operations
Genesys·North Carolina or California or United States
VP, Global Sales Operations at Genesys. Location: North Carolina or California or United States. Role: driving performance, leading teams, providing insights Requirements: 10+ years leadership in Sales or Revenue Operations, proven success leading global teams, strong analytical …
Senior Engineer - ServiceNow
Genesys·Chennai or Telangana or Tamil Nadu
Senior Engineer - ServiceNow at Genesys. Location: Chennai or Telangana or Tamil Nadu. Role: designing solutions, developing integrations, mentoring engineers Requirements: 5+ years ServiceNow development; strong scripting, platform architecture, security and ITIL knowledge; expe…
Senior Account Executive, Enterprise
Genesys·Kuala Lumpur or Malaysia
Senior Account Executive, Enterprise at Genesys. Location: Kuala Lumpur or Malaysia. Role: leading strategy, driving revenue, managing accounts Requirements: 10+ years enterprise technology sales experience; proven track record closing large, complex deals (>$500k); expertise wit…
Senior Software Engineer, Analytics Platform
Genesys·Ireland
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…