About this role
Senior Principal Forward Deployed Engineer at Genesys. Location: Singapore. Role: designing architecture, delivering prototypes, mentoring teams Requirements: 12+ years relevant experience, 5+ years implementing CX/CRM/AI platforms, bachelor’s degree or equivalent, experience with APIs, data pipelines and cloud (AWS/Azure/GCP); strong stakeholder, communication and leadership skills. Category: Engineering Seniority: Senior Level Tools: Genesys Cloud AI Studio, Copilot, Genesys Cloud, AWS, Azure, GCP, REST APIs, JSON, SQL, Tableau, Power BI Commitment: Full Time Workplace: Hybrid Languages: English