About this role
Roles & Responsibilities:
• Review and admit investment funds—from mutual funds to alternatives and private market funds—ensuring their eligibility in FundSettle. • Analyse fund documentation and translate it into clear, actionable FundSettle rules. • Interact with clients and agents, answering questions with accuracy and a proactive mindset. • Support other operational teams, helping them resolve queries and prioritising what truly matters for our clients. • Engage in problem-solving, handling approvals and escalations within defined frameworks. • Contribute to complex investigations, continuous improvements, and cross-team initiatives. • Your work ensures that FundSettle maintains its high-quality standards and that clients receive a smooth onboarding experience.
What You Will Gain
• Deep knowledge of investment funds, their structure, documentation, and market specifics. • A strong foundation for future roles in product, operations, risk, client services, or market expertise. • Exposure to multiple internal teams, allowing you to expand your network and visibility. • Opportunities to contribute to process improvements, SOP redesigns, and operational innovation. • A supportive team environment where learning, sharing and autonomy are part of the culture.
Required Qualifications:
• You are someone who enjoys combining analysis, collaboration and ownership. • You can organise your work efficiently and set the right priorities. • Know when and how to escalate sensitive situations, and you feel comfortable handling them with your Team Leader. • You are at ease navigating different types of fund documentation. • Handle workloads and deadlines with resilience and structure. • Want to deepen your knowledge of investment funds and grow your expertise. • Bring a continuous improvement mindset; you spot inefficiencies, propose solutions, and help implement and stabilise them. • Contribute to team projects with autonomy and initiative. • Pay attention to detail, think risk‑aware, and understand the impact of your decisions. • Are a reliable, supportive team player.
What we offer:
• You’ll benefit from a structured onboarding and continuous learning opportunities to grow your expertise in investment funds, • You’ll have opportunities to shape processes, not only execute them, • Team collaboration across different locations (Poland, Belgium, Hong Kong, Malaysia), • Supportive leadership. • Knowledge-sharing culture.
Requirements:
• 2-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence. • Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred. • Well-developed organizational and critical thinking skills to resolve complex day to day issues independently. • Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments. • Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended. • Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.