About this role
– support and troubleshooting of physical and virtual server infrastructure; – Linux system diagnostics using command-line tools; – basic administration of Ubuntu, Debian and CentOS servers; – investigation of network, software and hardware-related incidents; – monitoring of server health and infrastructure alerts; – checking logs, services, processes and system resources; – communication with customers and internal teams in written English; – preparation of clear ticket updates and technical descriptions; – cooperation with network, maintenance and senior support teams; – gradual development of deeper knowledge in Linux, networking and cloud technologies.