About this role
Salary: £25,000 - 32,000 per year
Requirements
- Ideally, some IT Service Desk or IT Support experience
- Knowledge of Microsoft 365, Windows 10/11, and Active Directory or Entra ID
- Understanding of DNS, DHCP, TCP/IP, and VPNs
- Strong troubleshooting and communication skills
- MSP experience is desirable
Responsibilities
- Provide first- and second-line technical support
- Troubleshoot hardware, software, and networking issues
- Support Microsoft 365, Windows, and Active Directory environments
- Manage support tickets and resolve issues within SLAs
- Deliver excellent customer service
Technologies
- Active Directory
- Hardware
- Support
- Microsoft 365
- TCP/IP
- Windows
- Office 365
More
We are a well-established technology company in Greater Manchester, offering the opportunity to join our supportive technical team, work with a variety of technologies, and develop your IT career. We offer a salary of £25,000–£32,000, 25 days of holiday plus bank holidays, funded training and certifications, and career progression opportunities. Apply today or contact us for a confidential discussion.
last updated 46 week of 2026