About this role
Salary: £28,000 - 33,000 per year
Requirements
- Experience in a similar ICT Technician or 1st/2nd Line Engineer role, ideally within an education MSP or directly in a school environment
- Strong knowledge of Microsoft Office 365 and Windows operating systems
- Good understanding of common user applications and networked systems
- Confident troubleshooting skills and the ability to work independently under pressure
- Excellent communication and organisation skills, with a customer-first approach
Responsibilities
- Act as the main onsite IT contact, providing responsive 1st/2nd line support to staff and students
- Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and other devices
- Install, configure and upgrade hardware and software across the school network
- Support and maintain core systems, particularly Microsoft Office 365 and commonly used education applications
- Work proactively with stakeholders to identify improvements in ICT provision
- Communicate technical solutions clearly and effectively to non-technical users
- Keep systems running smoothly and help the school get the most out of its ICT
Technologies
- Hardware
- ICT
- Support
- Network
- Office 365
- Windows
More
We are recruiting for an ICT Technician to join a busy MSP serving the Oxford and Abingdon area. The role is based in Oxford and supports a school, helping create an effective learning environment. It may suit someone who enjoys taking ownership of technical issues and delivering reliable solutions. We are looking to begin the interview process as soon as possible.
last updated 43 week of 2026