About this role
Senior IT Trainer
Passionate about AI, learning and innovation and have international law firm experience? Our prestigious US law firm client is looking for a tech-forward Senior IT Trainer to transform how its London office and global teams develop, collaborate and embrace the latest AI-powered tools.
What’s On Offer:
Salary to £90,000 + exceptional employee benefits30 days annual leave + bank holidaysSought-after City locationSt Paul’s / Blackfriars / City Thameslink Senior IT Trainer – What You’ll Be Doing:
Deliver engaging instructor-led and virtual training programmes for global audiences, including new hire onboarding, skills training and tailored departmental sessionsDesign innovative e-learning content and learning resources using tools such as Adobe Captivate and CamtasiaChampion the adoption of AI tools, including ChatGPT, Harvey and Copilot, creating practical learning resources and identifying opportunities to improve efficiency through AIPartner with project teams to support the successful rollout of new technologies, ensuring user-focused training and seamless adoption across the firmAssess learning needs, analyse Help Desk trends and user feedback, and continuously enhance training programmes to improve user confidence and reduce support requestsBuild awareness of IT Learning & Development services across the firm, promoting a culture of continuous learning and technology adoptionProvide one to one coaching and ongoing support to colleagues, helping them maximise the value of the firm's technology and AI solutions Senior IT Trainer – What We’re Looking For:
5+ years’ experience in a similar / IT Trainer role within a law firmInternational law firm experience is essential – ideally someone who has worked with global offices in EMEA, APAC Ability to quickly learn, master and deliver training on new technologies and enterprise applications (legal technology experience such as iManage, Intapp or Litera is advantageous)Experience using AI tools, such as ChatGPT, Harvey or Copilot, to create engaging learning content and improve training deliveryExpertise in adult learning principles, with the ability to simplify complex technical concepts into engaging, user-friendly training