About this role
DELIVERY SERVICE
- Follow up the sources (online and offline) to make the timely update of all legislative changes
- Complete and send the brief news of the legislative changes within 48 hours from the public date (or issue date or effective date)
- Update the forms/templates and procedure upon the legislative changes
- Deliver the services directly to Client, including Lodgement Services, HR Compliance, Audit and Administration Services.
- To be Coordinator of the HR compliance projects and/or be a consultant of assigned projects
- To responsible for settlement any troubles happening with Clients (Internal and External)
- To handle client’s complaints
- To advise Service issues if any from clients
- To attend any training course of Tax, labor department and Social and Health insurance Agencies.
- To follow up the process, policy and procedure of the department
- To responsible for update if there are any changes in regulations/processes/ procedure from local government agencies related to Services
- To be responsible for keeping a good relationship with government organization
DEPARTMENT ADMINISTRATION
- To support Development Team to conduct the seminars and events related to the Department services
- To be responsible for implement Department tools kit are including: Delivery tools kit, Knowledge center, Training Kit: Policies, procedures …, strictly
- To ensure document submission, delivery and filling always follow up procedure strictly
- To do internal reports as requirements
· Solid background in C&B and Labor Law, at least 3 to 5 years
· Prefer to have experiences in HR services, Law firms
· Bachelor/Diploma Degree at majors such as HR or Laws
· Superior people skills in order to communication with Clients (internal, external and government organization)
· Good communications skills in English
· Well handle and resolve trouble and complaint
· Detailed, patient and honest